Unable to retrieve recordings

[rennes]

I have a problem with recordings. I can see recordings listed in recordings popup, but I am unable to download or listen to them.
When I press listen button, it turns to exclamation mark. I see from apache logs that it tries to access the correct file:

"GET /fop2/download.php?file=1eac64a206bfca07e7f17e1e6b5b436d!/var/astrec/2015/11/24/37271number_37271number_153701_1448372217.467_ADMIN.wav HTTP/1.1" 206 426 "" "Mozilla/4.0 (compatible; MSIE 999.1; Unknown)"

The file exists and is readable.

Whe I press download button, I get error message "ERROR: File not found."

Apache log shows this:

"POST /fop2/download.php HTTP/1.1" 200 383 "" "Mozilla/4.0 (compatible; MSIE 999.1; Unknown)"

Am I doing something wrong or is this a bug?

[nicolas]

You are using custom paths, as such you will have to modify scripts to use those paths instead of defaults. look for the download.php file and consider this:

if(!stristr($_SESSION[MYAP]['vfile'],$_SESSION[MYAP]['vpath']) && !stristr($_SESSION[MYAP]['vfile'],'/var/spool/asterisk/monitor/fop2')) {
    die("no way");
}

If the filename is not in /var/spool/asterisk/monitor/fop2 the script will abort right there. So you will need to modify to suite your needs/paths. Also, it is possible that the web server user is unable to read that file/path, so double check permissions.