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FOP2 Community Forum

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  3. extension shows green with no devices powered on

extension shows green with no devices powered on

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  • M
    M
    martinnoble
    wrote on last edited by
    #1

    FOP2 beta configured with [USER/<extension>] settings in button config.

    Trixbox setup in device and user mode. All our devices are setup as adhoc so users can login to any phone, but each phone also has a default user which it will revert to if you logout.

    The problem i'm seeing is that a user who is not logged into any physical devices, but who is the default for device shows as logged in. I'm assuming this is because the device they are a default user for shows in the /AMPUSER/856/device tag:

    /AMPUSER/856/cidname : Martin Noble
    /AMPUSER/856/cidnum : 856
    /AMPUSER/856/device : 856
    /AMPUSER/856/followme/ddial : DIRECT
    /AMPUSER/856/followme/grpconf : DISABLED
    /AMPUSER/856/followme/grplist : 856-855
    /AMPUSER/856/followme/grptime : 20
    /AMPUSER/856/followme/prering : 0
    /AMPUSER/856/language :
    /AMPUSER/856/noanswer :
    /AMPUSER/856/outboundcid :
    /AMPUSER/856/password : 0000
    /AMPUSER/856/recording : out=Adhoc|in=Adhoc
    /AMPUSER/856/ringtimer : 0
    /AMPUSER/856/voicemail : novm

    Is there any way for FOP2 to determine that device 856 is not connected and also not logged in a this user, so therefore should not show as logged in.

    This is an issue because we use softphones and have them setup as devices with a default user so the user does not have to login to their softphone - when its connected calls to them will go to their softphone too.

    This would also cover the case where a physical device is powered off before being logged out.

    Martin Noble

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    • N
      N
      nicolas
      wrote on last edited by
      #2

      The rationale for showing logged off users is when that user is not going to ring when you dial the extension. In your setup there is a default device attached, so that won't happen. Best regards,

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