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  3. extension button is orange but says "inactive"

extension button is orange but says "inactive"

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  • S
    S
    sub0
    wrote on last edited by
    #1

    What does it mean when an extension button is orange but says "inactive"?

    FOP2 v2.28

    1 Reply Last reply
    0
    • N
      N
      nicolas
      wrote on last edited by
      #2

      it should not happen, if its busy line activity should show something. Try restarting fop2 to clear that abnormal state:

      service fop2 restart

      1 Reply Last reply
      0
      • S
        S
        sub0
        wrote on last edited by
        #3

        OK. It cleared itself.

        Thanks!

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        0
        • M
          M
          MKEbrew
          wrote on last edited by
          #4

          This is happening to two of my users buttons constantly. I cannot find any reason for this so far.

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          0
          • M
            M
            MKEbrew
            wrote on last edited by
            #5

            Version: 2.31.32

            @MKEbrew said:
            This is happening to two of my users buttons constantly. I cannot find any reason for this so far.

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            0
            • M
              M
              MKEbrew
              wrote on last edited by
              #6

              Now these same extensions, the buttons do not go orange. If I call them, my button goes orange but their button stays green and inactive. Privacy set to none.

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