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Add member queue Agent A/XXXX

4 Posts 3 Posters 129 Views

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J
jpenaloza.contreras

wrote on last edited by

#1

0/5000
I was reviewing fop2 and I see that members can be added to a queue, but my need is to add static agents AXXX, this can be possible with FOP2 or some additional addon?
1 Reply Last reply

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A
A
AlexRS

wrote on last edited by

#2

If you use asterisk, you can add permanent members in queues.conf. There is examples at the bottom of the conf. As I know, FOP2 cant add members statically, it must be done on asterisk side.
1 Reply Last reply

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J
J
jpenaloza.contreras

wrote on last edited by

#3

If that makes me clear the settings in queue.conf, but wanted to see if there is a way to do it webui form in the FOP2 some payment addon?
1 Reply Last reply

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nicolas

wrote on last edited by

#4

You can create Agent buttons in buttons_custom.cfg

[Agent/1000]
type=extension
label=Jose
extension=1000
context=agents_or_whatever

Then you can use those buttons to add/remove Agent/xxx to queues.
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0

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