Change incoming call notification based on which queue is being called
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Panel version 2.31.30
Hello,
Our client has an emergency queue that they would like to monitor in the FOP2 panel together with another queue. I would like to know whether it is possible to change the “Incoming call notification” based on which queue is being called. For example:Caller calls Queue A: Standard notification
Caller calls Emergency queue : Notification changes (different color, different sound, etc).If this is possible, I would like to know where I can change this. If not, perhaps a nice feature for the future?
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