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FOP2 Community Forum

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  3. Telegram Channel

Telegram Channel

Scheduled Pinned Locked Moved Blog
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  • N
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    nicolas
    wrote on last edited by
    #1

    We have created a Telegram channel to post updates and news about FOP2. You are invited to join!

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    • G
      G
      Gixo
      wrote on last edited by
      #2

      there is nothing since Feb and no options to comment

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      • S
        S
        sigmarelocation
        wrote on last edited by
        #3

        Thank you for the information about the channel. Unfortunately, it is not very useful and is a one-way announcement with three announcements, only two of which are translated from Spanish. There is no support chat link and it does not replace the forum.
        Am I missing something?
        This would have been a lot simpler to use an existing technology like RSS and I would not have had to jump hoops to get the Telegram app to work on my personal mobile device. The desktop app itself does not work at all behind our office firewall, and I am not appreciative that I needed to link yet another chat or social media app to my personal phone.
        Please explain how I can obtain paid support for FOP2 and Asternic Call Center Stats.

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        • N
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          nicolas
          wrote on last edited by
          #4

          Hi, we have a live chat on both of our sites www.fop2.com and www.asternic.net. There are no bots there, you will talk directly to us, and we can schedule remote supports if needed directly there. Before engaging in paid support an initial contact /assesment is needed about the support required, as it might not need to be paid if its a matter of guiding/directing to documented features/knowledge base/faq, or also sometimes is not support related to our products we might not be able to fullfill.

          Best regards,

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          • S
            S
            sigmarelocation
            wrote on last edited by
            #5

            That is perfect!

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            • J
              J
              juzcatgui
              wrote on last edited by
              #6

              Sorry again, but my fop2 dont take de license. The error is:
              /usr/local/fop2/fop2_server --register --rp=http --code PdlEyHuQY5YSUt
              Serial code not available for registration! (ERROR)
              This happen on new installation.

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                gregarican
                wrote on last edited by
                #7

                I am planning to retire our company's FreePBX v16 instance and restore that config over to a new FreePBX v17 instance. Will have to revoke the license that's on v16, and then register it on the new v17 instance. If I run into any issues, what's the preferred contact method? That Telegram account really doesn't have any activity.

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                • S
                  S
                  sigmarelocation
                  wrote on last edited by
                  #8

                  I don't work for Asternic, but I thought you might like a faster answer. It looks like the site is not maintained, with sercure certs no longer valid. I last located the founder as guest for a podcast out of Spain about Issabel, a project to which it appears he is full-time devoted. https://www.youtube.com/watch?v=bD_ndJiVK_E
                  Yes, you will need to revoke the license on the old server and then register it on the new one. Here is the guide link: http://fop2.com/docs/installation.php#Revokingthelicense

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                  • P
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                    peterjamess
                    wrote on last edited by
                    #9

                    Thanks for creating the Telegram channel. It's a convenient way to keep up with updates, especially for users who already use Telegram. It would be even more useful if it included more frequent posts and links to important announcements or support resources. Keep up the good work!

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