Demo setup, no activity

[geninfuser]

We setup a full version on one of our clients, and it is working nicely. So we went ahead and installed the free demo version on another server. Everything went fine and the fop2 webpage is showing the 15 extensions. But we dont see any activity at all on the extensions. The fop1 is showing the activity. So I guess I am missing some small thing in the configuration. Can someone help?

[nicolas]

Your manager credentials in fop2.cfg are probably wrong. Run

/usr/local/fop2/fop2_server --test

to verify.

Best regards,

[geninfuser]

The test command said connected to manager OK, but I found the ip in the manager.conf is 0.0.0.0 and in fop2.cfg is localhost. Changed both to localhost but still not working. ANy other suggestions.

Also I noticed the top toolbar is missing in this install

[nicolas]

If you do not see activity it means that you are not getting the status events from the AMI. Only hint is to be sure the credentials are ok an that the manager is giving you all the events (check at the read and write permissions, set them to all). You can also start fop2_server in debug mode and look at the events themselves for errors or misconfigurations:

/usr/local/fop2/fop2_server -X 15

The toolbar is missing when you login with an extension number that is not listed in the extension view.

Best regards,

[geninfuser]

when I run in debug mode, it is showing the events are happening. Like calls coming in and extension ringing but I dont see any change on the web browser.

127.0.0.1 <- Event: Newstate
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: SIP/269-b6606288
127.0.0.1 <- State: Up
127.0.0.1 <- CallerID: xxxxxxxxx
127.0.0.1 <- CallerIDName: xxxxx
127.0.0.1 <- Uniqueid: 1279573132.6705
127.0.0.1 <- Server: 0

127.0.0.1 <- Event: Link
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel1: SIP/269-b6606288
127.0.0.1 <- Channel2: Zap/1-1
127.0.0.1 <- Uniqueid1: 1279573132.6705
127.0.0.1 <- Uniqueid2: 1279573132.6706
127.0.0.1 <- CallerID1: xxxxxxxxx
127.0.0.1 <- CallerID2: 8762733
127.0.0.1 <- Server: 0

10.196.65.33 <= <msg data="1|ping||" />
10.196.65.33 => { 'btn': '0', 'cmd': 'pong', 'data': '0', 'slot': '' }

[nicolas]

Do you see a button for SIP/269 in the extension list ?

[geninfuser]

yes. it shows both lines as inactive though.

[nicolas]

Everything seems correct, except that there is no information sent to the flash client on the newstate or link events. That happens if you do not have that channel defined or you are not allowed to view status based on group or context configuration.

Best regards,