Screen Pop

[dhackd]

I would like to use the "Screen Pop" to display the DID & CallerID information.. Is this possible.

dhackd

[nicolas]

For the DID you will have to modify the dialplan and set the did number in the callerid name, as the information passed to the popup is callerid number, name, queue and extension.. Best regards,

[dhackd]

I thought about it, and just added "CID name prefix" to the inbound route for that DID.

Works out great..

dhackd

[nicolas]

Great news! Maybe it is worth to be added to the FAQ. Can you please elaborate on how did you set the CID name prefix ? Worded out so I can copy & paste into the FAQ

[dhackd]

I am currently using "Elastix" version of Asterisk:

1. Select {PBX} menu item
2. Select {PBX Configuration}
3. Select {Inbound Routes}
4. The 6th option down is: "CID name prefix"
5. I have added "9999:" a 4 digit code with a ":" at the end.

So when an inbound call comes it, the CIDName looks like: 9999:13145551212. When the screen pop application grabs the "CIDName" I just split on the ":" and do a lookup on the "9999" against our database. We have alot of locations, and it is nice to know what location a caller is calling.

dhackd