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Queue Member

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  • F
    F
    felipe_sincronismo
    wrote on last edited by
    #1

    Hi,
    i have the queue field and when a member is logged in it shows me the member and that's ok.
    I wanna know if its possible to show the "idle" time of the member (as in the old version of fop).
    I know I can see for how long the member is paused (but it's not working too).

    So, someone can help me with this settings ??
    Thanks

    1 Reply Last reply
    0
    • N
      N
      nicolas
      wrote on last edited by
      #2

      Neither information is available on fop2 display. The problem is that asterisk does not provide that information either via status or manager events, so if I happen to add it to fop2 the numbers would not be entirely reliable as the initial state does not provide that information.

      Asternic has a realtime view and it also keeps track of queue statistics and times, including pause durations, alarms on pauses, etc.. But it relies on storing queue activity data into a mysql database. FOP2 will not include those by default as its overkill for its general purpose.

      If I happen to add the times in the future, they will not be 100% accurate, so I am hesitant on doing so.

      Best regards,

      1 Reply Last reply
      0
      • F
        F
        felipe_sincronismo
        wrote on last edited by
        #3

        Ok.
        We have Asternic Lite installed on a Debian 2.6.26 kernel.
        is there a problem with this kernel version because our realtime option isn't working.
        which kernel version do you sugest?

        Is there a portuguese version of Asternic?

        thanks

        1 Reply Last reply
        0
        • N
          N
          nicolas
          wrote on last edited by
          #4

          Asternic Lite needs a little patch in order to work with Asterisk 1.6, in realtime_functions.php you have to change the text:

          "show queues"

          with

          "queue show"

          and also the text

          "show channels concise"

          to

          "core show channels concise"

          Best regards,

          1 Reply Last reply
          0
          • C
            C
            chanelym
            wrote on last edited by
            #5

            Hello guys,

            I have a two doubts.

            1 - Does Asternic works with Asterisk 1.4?

            2 - What about the Kernel version?

            Regards

            []'s

            1 Reply Last reply
            0
            • N
              N
              nicolas
              wrote on last edited by
              #6

              Yes it works with asterisk 1.4. Kernel version does not matter. Best regards,

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