Skip to content
  • Categories
  • Recent
  • Tags
  • Popular
  • World
  • Users
  • Groups
Skins
  • Light
  • Brite
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse
Brand Logo

FOP2 Community Forum

  1. Home
  2. Support
  3. Language & multi-devices

Language & multi-devices

Scheduled Pinned Locked Moved Support
15 Posts 2 Posters 80 Views
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • N
    N
    nicolas
    wrote on last edited by
    #2

    Hi Damien,

    Try using:

    [SIP/74]
    type=extension
    label=John
    channel=SIP/74-2
    channel=SIP/74-3

    Even the & should work as far as I remember.

    For setting up preferences, look at the fop2settings.db that is created in /usr/local/fop2, open it up with sqlite3, you can manipulate individual preference for every user there.

    Best regards

    1 Reply Last reply
    0
    • B
      B
      blanka
      wrote on last edited by
      #3

      Hello,

      It seems to work to monitor channels, but the problem is that the extension appears to be offline as soon as at least one of the extensions is offline (or as soon as [SIP/75] is offline if [SIP/75] is the leading extension).

      We use multi-devices for softphone support. The softphone is often disconnected.

      Damien

      1 Reply Last reply
      0
      • N
        N
        nicolas
        wrote on last edited by
        #4

        There is no way to determine what registration status is the primary, so the last received will win. In your case you will have to modify operator.css and remove the .notregistered calls or modify it to remove the alpha transparency. This way you will never know if a device is registered or not.

        1 Reply Last reply
        0
        • B
          B
          blanka
          wrote on last edited by
          #5

          Hi,

          The hint as determined by exten => 74,hint,SIP/74&SIP/74-2 has the correct value.

          Is it possible for you, technically, to monitor extension status through this hint ?

          Our purpose is to integrate FOP2 (paid version) into our own product. So that is important for us.

          Thank you,

          Damien

          1 Reply Last reply
          0
          • B
            B
            blanka
            wrote on last edited by
            #6

            Hi,

            Perhaps the ideal would be to add a hint= setting in buttons.cfg where the user could specify the hint to watch.

            Is that something you can do in a further release ?

            Damien

            1 Reply Last reply
            0
            • N
              N
              nicolas
              wrote on last edited by
              #7

              Not sure if it will work at all. Hints are not really AMI complain, they work for sip based subscriptions. FOP is not a sip softphone.

              Best regards,

              1 Reply Last reply
              0
              • B
                B
                blanka
                wrote on last edited by
                #8

                Hi,

                Actually I checked our code and it is feasible.

                If you define this :
                hint => 75,hint,SIP/75&SIP/75-2
                in context ext-local-users

                then core show hints shows this :
                75@ext-local-users : SIP/75-2&SIP/75 State:Idle Watchers 1

                And when there is an incoming call, the AMI shows this event :
                Event: ExtensionStatus
                Privilege: call,all
                Exten: 75
                Context: ext-local-users
                Status: 8

                The only thing you have to change in your code is to add the ability to listen to that type of event.

                Would it be possible ?

                It is kind of mandatory if we want to go further with FOP2 in our solution 😞

                thank you,

                Damien

                1 Reply Last reply
                0
                • N
                  N
                  nicolas
                  wrote on last edited by
                  #9

                  Hi Damien,

                  FOP and FOP2 track device/channels, not extensions.

                  What you need is actually possible without using hints, but multiple channel entries in the config file. The only issue is with multiple and contradictory registry events.

                  So, what you think is a simple change is not simple at all, and it does not add much value to the product either, as you can already do it using multiple channel entries.

                  Best regards,

                  1 Reply Last reply
                  0
                  • B
                    B
                    blanka
                    wrote on last edited by
                    #10

                    Hi,

                    I understand what you mean.

                    So, my only concern is when there are multiple channels : how can I consider the user as online if at least one of the channels is online ?

                    I guess it is not possible and will never be but I need to find a solution.

                    Damien

                    1 Reply Last reply
                    0
                    • N
                      N
                      nicolas
                      wrote on last edited by
                      #11

                      I have proposed the solution already: disregard the registration state as you will have contradictory information anyways. So, just show unregistered states the same as registered ones. (Note that registration is NOT A HINT). Registration status is something else.

                      If you are monitoring 3 devices in one button, and you get 3 AMI events:

                      REGISTERED
                      UNREGISTERED
                      UNREGISTERED

                      The button will first show registered (solid) and then grayed out.

                      But then again, if you are monitoring multiple devices in one button, then there is not much point on monitoring registration status, at least not on that panel, as it will not add much value at all, so remove the notregistered class and you will always see buttons in solid green.

                      If you really want to track registration status as an admin, or whatever, then you can install a 2nd client with the original .css and another panel context where all buttons/devices shows individually.

                      1 Reply Last reply
                      0
                      • B
                        B
                        blanka
                        wrote on last edited by
                        #12

                        Hi,

                        I know I become annoying, but if I do this :
                        [SIP/75&SIP/75-2]
                        type=extension
                        extension=75
                        context=ext-everything
                        label=DS
                        mailbox=75@default
                        extenvoicemail=855575@ext-everything-local
                        channel=SIP/75&SIP/75-2

                        then it works as expected except for one thing : click to call or dialing from the UI does not work anymore :

                        [2011-04-12 18:22:29] WARNING[30004]: chan_sip.c:3178 create_addr: No such host: 75&SIP
                        [2011-04-12 18:22:29] NOTICE[30004]: channel.c:3490 __ast_request_and_dial: Unable to request channel SIP/75&SIP/75-2

                        some escaping required ?

                        Damien

                        1 Reply Last reply
                        0
                        • N
                          N
                          nicolas
                          wrote on last edited by
                          #13

                          Hi,

                          You are getting the idea wrong, the button should be:

                          [SIP/75]
                          type=extension
                          extension=75
                          context=ext-everything
                          label=DS
                          mailbox=75@default
                          extenvoicemail=855575@ext-everything-local
                          channel=SIP/75-2
                          

                          The above will monitor both SIP/75 and SIP/75-2, and will originate calls using SIP/75. If you do not know what device use to originate, you will have to use the dialplan to reach the real device, and use the originatechannel setting in the buttons config, like

                          [SIP/75]
                          type=extension
                          extension=75
                          context=ext-everything
                          label=DS
                          mailbox=75@default
                          extenvoicemail=855575@ext-everything-local
                          originatechannel=Local/75@some-originate-context
                          channel=SIP/75-2
                          

                          Then, in your dialplan, some-originate-context you must Dial the devices that you want, for example (this is JUST an example, I do not know what is your configuration-purpose, nor your dialplan, etc). Perhaps you already have a standard extension macro that does this:

                          [some-originate-context]
                          exten => _XX,1,Dial(SIP/${EXTEN}&SIP/{EXTEN}-1,r,30)
                          
                          1 Reply Last reply
                          0
                          • B
                            B
                            blanka
                            wrote on last edited by
                            #14

                            Hi,

                            Thanks for the originateCOntext tip.

                            But is there a risk to use both channels between []'s ?

                            It's the only way to get the correct status for us.

                            1 Reply Last reply
                            0
                            • N
                              N
                              nicolas
                              wrote on last edited by
                              #15

                              Hi,

                              The [SIP/123123&SIP/98098080] is invalid. fop2 will probably monitor nothing in that regard. There is no risk, it is just like putting [MYHEAD/hurts-so-much] . So I do not know why it is the only way it works for you?? that seems pretty strange. You can also use [Local/exten@context] so that is used as origination, and add the real devices on channel entries...

                              If you get any status out of the concatenated device it is a probably a mere coincidence. The "good" way is to do it using additinoal channel entires and let the main one between [].

                              1 Reply Last reply
                              0

                              Hello! It looks like you're interested in this conversation, but you don't have an account yet.

                              Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

                              With your input, this post could be even better 💗

                              Register Login
                              Reply
                              • Reply as topic
                              Log in to reply
                              • Oldest to Newest
                              • Newest to Oldest
                              • Most Votes


                              • Login

                              • Don't have an account? Register

                              • Login or register to search.
                              Powered by NodeBB Contributors
                              • First post
                                Last post
                              0
                              • Categories
                              • Recent
                              • Tags
                              • Popular
                              • World
                              • Users
                              • Groups