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  3. DND status indication

DND status indication

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  • N
    N
    nicolas
    wrote on last edited by
    #2

    Hi Simon,

    Unfortunately your manager capture does not have relevant information to tracking the problem down (all the varsets are just noise, the meat is on the newchannel and newexten events that come before , the ones traversing your app-dnd macros).

    You can do a quick test by adding ",all" at the end of both read and write in /etc/asterisk/manager.conf (in some asterisk implementations user events are not being sent even if you have the user permission set).

    read = system,call,log,verbose,command,agent,user,config,command,dtmf,reporting,cdr,dialplan,originate,all
    write = system,call,log,verbose,command,agent,user,config,command,dtmf,reporting,cdr,dialplan,originate,all
    

    Perhaps it is not a dialplan/context issue but just a manager permission thing.

    Best regards,

    1 Reply Last reply
    0
    • S
      S
      siax
      wrote on last edited by
      #3

      Hello Nicolas,

      thanks for your reply. Unfortunately this does not do the trick. There are quite many calls already running, so I obviously didn't extract the right informartion. here's for you all newchannel and and newexten and everything else I though which might be useful

      127.0.0.1       <- Event: Newchannel
      127.0.0.1       <- Privilege: call,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- ChannelState: 0
      127.0.0.1       <- ChannelStateDesc: Down
      127.0.0.1       <- CallerIDNum: 1007
      127.0.0.1       <- CallerIDName: IETSIPTELCGN007 (Aastra 6757i)
      127.0.0.1       <- AccountCode: 
      127.0.0.1       <- Exten: *78
      127.0.0.1       <- Context: from-internal
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: ChannelUpdate
      127.0.0.1       <- Privilege: system,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Channeltype: SIP
      127.0.0.1       <- SIPcallid: 24f1ee7c692d1af5
      127.0.0.1       <- SIPfullcontact: sip:1007@10.0.1.101:5060;transport=udp
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: Newstate
      127.0.0.1       <- Privilege: call,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- ChannelState: 4
      127.0.0.1       <- ChannelStateDesc: Ring
      127.0.0.1       <- CallerIDNum: 1007
      127.0.0.1       <- CallerIDName: IETSIPTELCGN007 (Aastra 6757i)
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: ExtensionStatus
      127.0.0.1       <- Privilege: call,all
      127.0.0.1       <- Exten: 9666
      127.0.0.1       <- Context: ext-local
      127.0.0.1       <- Hint: SIP/1007&Custom:DND9666
      127.0.0.1       <- Status: 1
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: from-internal
      127.0.0.1       <- Extension: *78
      127.0.0.1       <- Priority: 1
      127.0.0.1       <- Application: Answer
      127.0.0.1       <- AppData: 
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: Newstate
      127.0.0.1       <- Privilege: call,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- ChannelState: 6
      127.0.0.1       <- ChannelStateDesc: Up
      127.0.0.1       <- CallerIDNum: 1007
      127.0.0.1       <- CallerIDName: IETSIPTELCGN007 (Aastra 6757i)
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: from-internal
      127.0.0.1       <- Extension: *78
      127.0.0.1       <- Priority: 2
      127.0.0.1       <- Application: Wait
      127.0.0.1       <- AppData: 1
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: from-internal
      127.0.0.1       <- Extension: *78
      127.0.0.1       <- Priority: 3
      127.0.0.1       <- Application: Macro
      127.0.0.1       <- AppData: user-callerid,
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: macro-user-callerid
      127.0.0.1       <- Extension: s
      127.0.0.1       <- Priority: 1
      127.0.0.1       <- Application: Set
      127.0.0.1       <- AppData: AMPUSER=1007
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: macro-user-callerid
      127.0.0.1       <- Extension: s
      127.0.0.1       <- Priority: 2
      127.0.0.1       <- Application: GotoIf
      127.0.0.1       <- AppData: 0?report
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: macro-user-callerid
      127.0.0.1       <- Extension: s
      127.0.0.1       <- Priority: 3
      127.0.0.1       <- Application: ExecIf
      127.0.0.1       <- AppData: 1?Set(REALCALLERIDNUM=1007)
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: macro-user-callerid
      127.0.0.1       <- Extension: s
      127.0.0.1       <- Priority: 4
      127.0.0.1       <- Application: Set
      127.0.0.1       <- AppData: AMPUSER=9666
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: macro-user-callerid
      127.0.0.1       <- Extension: s
      127.0.0.1       <- Priority: 5
      127.0.0.1       <- Application: Set
      127.0.0.1       <- AppData: AMPUSERCIDNAME=Simon
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: macro-user-callerid
      127.0.0.1       <- Extension: s
      127.0.0.1       <- Priority: 6
      127.0.0.1       <- Application: GotoIf
      127.0.0.1       <- AppData: 0?report
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: macro-user-callerid
      127.0.0.1       <- Extension: s
      127.0.0.1       <- Priority: 7
      127.0.0.1       <- Application: Set
      127.0.0.1       <- AppData: AMPUSERCID=9666
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: macro-user-callerid
      127.0.0.1       <- Extension: s
      127.0.0.1       <- Priority: 8
      127.0.0.1       <- Application: Set
      127.0.0.1       <- AppData: CALLERID(all)="Simon" <9666>
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: macro-user-callerid
      127.0.0.1       <- Extension: s
      127.0.0.1       <- Priority: 10
      127.0.0.1       <- Application: GotoIf
      127.0.0.1       <- AppData: 0?continue
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: macro-user-callerid
      127.0.0.1       <- Extension: s
      127.0.0.1       <- Priority: 11
      127.0.0.1       <- Application: Set
      127.0.0.1       <- AppData: __TTL=64
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: macro-user-callerid
      127.0.0.1       <- Extension: s
      127.0.0.1       <- Priority: 12
      127.0.0.1       <- Application: GotoIf
      127.0.0.1       <- AppData: 1?continue
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: macro-user-callerid
      127.0.0.1       <- Extension: s
      127.0.0.1       <- Priority: 19
      127.0.0.1       <- Application: Set
      127.0.0.1       <- AppData: CALLERID(number)=9666
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: NewCallerid
      127.0.0.1       <- Privilege: call,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- CallerIDNum: 9666
      127.0.0.1       <- CallerIDName: Simon
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- CID-CallingPres: 0 (Presentation Allowed, Not Screened)
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: macro-user-callerid
      127.0.0.1       <- Extension: s
      127.0.0.1       <- Priority: 20
      127.0.0.1       <- Application: Set
      127.0.0.1       <- AppData: CALLERID(name)=Simon
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      
      127.0.0.1       <- Event: NewCallerid
      127.0.0.1       <- Privilege: call,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- CallerIDNum: 9666
      127.0.0.1       <- CallerIDName: Simon
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- CID-CallingPres: 0 (Presentation Allowed, Not Screened)
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: macro-user-callerid
      127.0.0.1       <- Extension: s
      127.0.0.1       <- Priority: 21
      127.0.0.1       <- Application: NoOp
      127.0.0.1       <- AppData: Using CallerID "Simon" <9666>
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: from-internal
      127.0.0.1       <- Extension: *78
      127.0.0.1       <- Priority: 4
      127.0.0.1       <- Application: Set
      127.0.0.1       <- AppData: DB(DND/9666)=YES
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: from-internal
      127.0.0.1       <- Extension: *78
      127.0.0.1       <- Priority: 5
      127.0.0.1       <- Application: Set
      127.0.0.1       <- AppData: CHAN=SIP/1007
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: from-internal
      127.0.0.1       <- Extension: *78
      127.0.0.1       <- Priority: 6
      127.0.0.1       <- Application: Set
      127.0.0.1       <- AppData: DB(fop2state/SIP/1007)=Do not Disturb
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: from-internal
      127.0.0.1       <- Extension: *78
      127.0.0.1       <- Priority: 7
      127.0.0.1       <- Application: UserEvent
      127.0.0.1       <- AppData: FOP2ASTDB,Family: fop2state,Channel: SIP/1007,Value: Do not Disturb
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: UserEvent
      127.0.0.1       <- Privilege: user,all
      127.0.0.1       <- UserEvent: FOP2ASTDB
      127.0.0.1       <- Family: fop2state
      127.0.0.1       <- Channel: SIP/1007
      127.0.0.1       <- Value: Do not Disturb
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: from-internal
      127.0.0.1       <- Extension: *78
      127.0.0.1       <- Priority: 8
      127.0.0.1       <- Application: Set
      127.0.0.1       <- AppData: DB(DND/9666)=YES
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: from-internal
      127.0.0.1       <- Extension: *78
      127.0.0.1       <- Priority: 9
      127.0.0.1       <- Application: Set
      127.0.0.1       <- AppData: STATE=BUSY
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: from-internal
      127.0.0.1       <- Extension: *78
      127.0.0.1       <- Priority: 10
      127.0.0.1       <- Application: Gosub
      127.0.0.1       <- AppData: app-dnd-on,sstate,1
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: app-dnd-on
      127.0.0.1       <- Extension: sstate
      127.0.0.1       <- Priority: 1
      127.0.0.1       <- Application: Set
      127.0.0.1       <- AppData: DEVSTATE(Custom:DND9666)=BUSY
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: app-dnd-on
      127.0.0.1       <- Extension: sstate
      127.0.0.1       <- Priority: 2
      127.0.0.1       <- Application: Set
      127.0.0.1       <- AppData: DEVICES=1007
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: app-dnd-on
      127.0.0.1       <- Extension: sstate
      127.0.0.1       <- Priority: 3
      127.0.0.1       <- Application: GotoIf
      127.0.0.1       <- AppData: 0?return
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: app-dnd-on
      127.0.0.1       <- Extension: sstate
      127.0.0.1       <- Priority: 4
      127.0.0.1       <- Application: Set
      127.0.0.1       <- AppData: LOOPCNT=1
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: app-dnd-on
      127.0.0.1       <- Extension: sstate
      127.0.0.1       <- Priority: 5
      127.0.0.1       <- Application: Set
      127.0.0.1       <- AppData: ITER=1
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: app-dnd-on
      127.0.0.1       <- Extension: sstate
      127.0.0.1       <- Priority: 6
      127.0.0.1       <- Application: Set
      127.0.0.1       <- AppData: DEVSTATE(Custom:DEVDND1007)=BUSY
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: app-dnd-on
      127.0.0.1       <- Extension: sstate
      127.0.0.1       <- Priority: 7
      127.0.0.1       <- Application: Set
      127.0.0.1       <- AppData: ITER=2
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: app-dnd-on
      127.0.0.1       <- Extension: sstate
      127.0.0.1       <- Priority: 8
      127.0.0.1       <- Application: GotoIf
      127.0.0.1       <- AppData: 0?begin
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: app-dnd-on
      127.0.0.1       <- Extension: sstate
      127.0.0.1       <- Priority: 9
      127.0.0.1       <- Application: Return
      127.0.0.1       <- AppData: 
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: from-internal
      127.0.0.1       <- Extension: *78
      127.0.0.1       <- Priority: 11
      127.0.0.1       <- Application: Playback
      127.0.0.1       <- AppData: do-not-disturb&activated
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: from-internal
      127.0.0.1       <- Extension: *78
      127.0.0.1       <- Priority: 12
      127.0.0.1       <- Application: Macro
      127.0.0.1       <- AppData: hangupcall,
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: macro-hangupcall
      127.0.0.1       <- Extension: s
      127.0.0.1       <- Priority: 4
      127.0.0.1       <- Application: GotoIf
      127.0.0.1       <- AppData: 1?skipblkvm
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: macro-hangupcall
      127.0.0.1       <- Extension: s
      127.0.0.1       <- Priority: 7
      127.0.0.1       <- Application: GotoIf
      127.0.0.1       <- AppData: 1?theend
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: macro-hangupcall
      127.0.0.1       <- Extension: s
      127.0.0.1       <- Priority: 9
      127.0.0.1       <- Application: Hangup
      127.0.0.1       <- AppData: 
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: from-internal
      127.0.0.1       <- Extension: h
      127.0.0.1       <- Priority: 1
      127.0.0.1       <- Application: Macro
      127.0.0.1       <- AppData: hangupcall
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: macro-hangupcall
      127.0.0.1       <- Extension: s
      127.0.0.1       <- Priority: 1
      127.0.0.1       <- Application: GotoIf
      127.0.0.1       <- AppData: 1?skiprg
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: macro-hangupcall
      127.0.0.1       <- Extension: s
      127.0.0.1       <- Priority: 4
      127.0.0.1       <- Application: GotoIf
      127.0.0.1       <- AppData: 1?skipblkvm
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: macro-hangupcall
      127.0.0.1       <- Extension: s
      127.0.0.1       <- Priority: 7
      127.0.0.1       <- Application: GotoIf
      127.0.0.1       <- AppData: 1?theend
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      
      127.0.0.1       <- Event: Newexten
      127.0.0.1       <- Privilege: dialplan,all
      127.0.0.1       <- Channel: SIP/1007-0000619b
      127.0.0.1       <- Context: macro-hangupcall
      127.0.0.1       <- Extension: s
      127.0.0.1       <- Priority: 9
      127.0.0.1       <- Application: Hangup
      127.0.0.1       <- AppData: 
      127.0.0.1       <- Uniqueid: 1305721003.106490
      127.0.0.1       <- Server: 0
      
      127.0.0.1       <- Event: ExtensionStatus
      127.0.0.1       <- Privilege: call,all
      127.0.0.1       <- Exten: 9666
      127.0.0.1       <- Context: ext-local
      127.0.0.1       <- Hint: SIP/1007&Custom:DND9666
      127.0.0.1       <- Status: 0
      127.0.0.1       <- Server: 0
      
      

      Cheers,
      Simon

      1 Reply Last reply
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      • S
        S
        siax
        wrote on last edited by
        #4

        btw. I did a manager reload and no amportal restart/ core restart but this should no matter I guess (?)

        are we talking about the manager "admin" account? this is where I set the permissions and it's the one entered in fop2.conf

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        • N
          N
          nicolas
          wrote on last edited by
          #5

          Hi,

          The permissions is for the user that you set in fop2.cfg. The events look fine and permissions too, you had the two actions that are being injected for fop2 (setting an astdb entry and fire a userevent).

          With this events, DND should be reflected in the fop2 display. Are you using the automatic freepbx configuration? Are you using device&user mode in FreePBX?

          1 Reply Last reply
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          • S
            S
            siax
            wrote on last edited by
            #6

            yes I use the automatic FreePBX configuration and yes I use device and user mode

            thanks for your help!

            1 Reply Last reply
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            • N
              N
              nicolas
              wrote on last edited by
              #7

              Perhaps the problem is fixed by modifying the macros a little bit, as right now is storing state as

              SIP/1007

              and because user&device mode fop2 will look for

              USER/1007

              instead...

              I have not tried this, just writing it here, try changing the line:

              exten => *78,n,Set(CHAN=${CUT(CHANNEL,-,1)})
              

              to

              exten => *78,n,Set(CHAN=USER/${AMPUSER})
              

              If it works, you should do a similar change in all the related macros in extensions_override_freepbx.conf

              Best regards,

              1 Reply Last reply
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              • S
                S
                siax
                wrote on last edited by
                #8

                This seems to make sense. I will try it out and give feedback tomorrow.

                Thanks again!

                1 Reply Last reply
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                • S
                  S
                  siax
                  wrote on last edited by
                  #9

                  you are genius, thanks a lot!

                  I did the changes in the dnd macros and it works excellent!
                  As I see for call forwarding similar changes need to be done.

                  [app-dnd-on]
                  include => app-dnd-on-custom
                  exten => *78,1,Answer
                  exten => *78,n,Wait(1)
                  exten => *78,n,Macro(user-callerid,)
                  ; added for fop2
                  exten => *78,n,Set(DB(DND/${AMPUSER})=YES)
                  ; next line deactivated and changed for device and user mode 
                  ; exten => *78,n,Set(CHAN=${CUT(CHANNEL,-,1)})
                  exten => *78,n,Set(CHAN=USER/${AMPUSER})
                  exten => *78,n,Set(DB(fop2state/${CHAN})=Do not Disturb)
                  exten => *78,n,UserEvent(FOP2ASTDB,Family: fop2state,Channel: ${CHAN},Value: Do not Disturb)
                  ; end fop2 addition
                  exten => *78,n,Set(DB(DND/${AMPUSER})=YES)
                  exten => *78,n,Set(STATE=BUSY)
                  exten => *78,n,Gosub(app-dnd-on,sstate,1)
                  exten => *78,n,Playback(do-not-disturb&activated)
                  exten => *78,n,Macro(hangupcall,)
                  exten => sstate,1,Set(DEVSTATE(Custom:DND${AMPUSER})=${STATE})
                  exten => sstate,n,Set(DEVICES=${DB(AMPUSER/${AMPUSER}/device)})
                  exten => sstate,n,GotoIf($["${DEVICES}" = "" ]?return)
                  exten => sstate,n,Set(LOOPCNT=${FIELDQTY(DEVICES,&)})
                  exten => sstate,n,Set(ITER=1)
                  exten => sstate,n(begin),Set(DEVSTATE(Custom:DEVDND${CUT(DEVICES,&,${ITER})})=${STATE})
                  exten => sstate,n,Set(ITER=$[${ITER} + 1])
                  exten => sstate,n,GotoIf($[${ITER} <= ${LOOPCNT}]?begin)
                  exten => sstate,n(return),Return()
                  
                  [app-dnd-off]
                  include => app-dnd-off-custom
                  exten => *79,1,Answer
                  exten => *79,n,Wait(1)
                  exten => *79,n,Macro(user-callerid,)
                  ; added for fop2
                  ; next line deactivated and changed for device and user mode 
                  ;exten => *79,n,Set(CHAN=${CUT(CHANNEL,-,1)})
                  exten => *79,n,Set(CHAN=USER/${AMPUSER})
                  exten => *79,n,dbDel(fop2state/${CHAN})
                  exten => *79,n,UserEvent(FOP2ASTDB,Family: fop2state,Channel: ${CHAN},Value: )
                  ; end fop2 addition
                  exten => *79,n,dbDel(DND/${AMPUSER})
                  exten => *79,n,Set(STATE=NOT_INUSE)
                  exten => *79,n,Gosub(app-dnd-off,sstate,1)
                  exten => *79,n,Playback(do-not-disturb&de-activated)
                  exten => *79,n,Macro(hangupcall,)
                  exten => sstate,1,Set(DEVSTATE(Custom:DND${AMPUSER})=${STATE})
                  exten => sstate,n,Set(DEVICES=${DB(AMPUSER/${AMPUSER}/device)})
                  exten => sstate,n,GotoIf($["${DEVICES}" = "" ]?return)
                  exten => sstate,n,Set(LOOPCNT=${FIELDQTY(DEVICES,&)})
                  exten => sstate,n,Set(ITER=1)
                  exten => sstate,n(begin),Set(DEVSTATE(Custom:DEVDND${CUT(DEVICES,&,${ITER})})=${STATE})
                  exten => sstate,n,Set(ITER=$[${ITER} + 1])
                  exten => sstate,n,GotoIf($[${ITER} <= ${LOOPCNT}]?begin)
                  exten => sstate,n(return),Return()
                  
                  [app-dnd-toggle]
                  include => app-dnd-toggle-custom
                  exten => *76,1,Answer
                  exten => *76,n,Wait(1)
                  exten => *76,n,Macro(user-callerid,)
                  exten => *76,n,GotoIf($["${DB(DND/${AMPUSER})}" = ""]?activate:deactivate)
                  exten => *76,n(activate),Set(DB(DND/${AMPUSER})=YES)
                  ; next line deactivated and changed for device and user mode 
                  ;exten => *76,n,Set(CHAN=${CUT(CHANNEL,-,1)})
                  exten => *76,n,Set(CHAN=USER/${AMPUSER})
                  exten => *76,n,Set(DB(fop2state/${CHAN})=Do not Disturb)
                  exten => *76,n,UserEvent(FOP2ASTDB,Family: fop2state,Channel: ${CHAN},Value: Do not Disturb)
                  exten => *76,n,Set(STATE=BUSY)
                  exten => *76,n,Gosub(app-dnd-toggle,sstate,1)
                  exten => *76,n,Playback(do-not-disturb&activated)
                  exten => *76,n,Macro(hangupcall,)
                  exten => *76,n(deactivate),dbDel(DND/${AMPUSER})
                  ; next line deactivated and changed for device and user mode 
                  ; exten => *76,n,Set(CHAN=${CUT(CHANNEL,-,1)})
                  exten => *76,n,Set(CHAN=USER/${AMPUSER})
                  exten => *76,n,dbDel(fop2state/${CHAN})
                  exten => *76,n,UserEvent(FOP2ASTDB,Family: fop2state,Channel: ${CHAN},Value: )
                  exten => *76,n,Set(STATE=NOT_INUSE)
                  exten => *76,n,Gosub(app-dnd-toggle,sstate,1)
                  exten => *76,n,Playback(do-not-disturb&de-activated)
                  exten => *76,n,Macro(hangupcall,)
                  exten => sstate,1,Set(DEVSTATE(Custom:DND${AMPUSER})=${STATE})
                  exten => sstate,n,Set(DEVICES=${DB(AMPUSER/${AMPUSER}/device)})
                  exten => sstate,n,GotoIf($["${DEVICES}" = "" ]?return)
                  exten => sstate,n,Set(LOOPCNT=${FIELDQTY(DEVICES,&)})
                  exten => sstate,n,Set(ITER=1)
                  exten => sstate,n(begin),Set(DEVSTATE(Custom:DEVDND${CUT(DEVICES,&,${ITER})})=${STATE})
                  exten => sstate,n,Set(ITER=$[${ITER} + 1])
                  exten => sstate,n,GotoIf($[${ITER} <= ${LOOPCNT}]?begin)
                  exten => sstate,n(return),Return()
                  

                  you just won a new customer!

                  1 Reply Last reply
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                  • M
                    M
                    MeLikesVoIP
                    wrote on last edited by
                    #10

                    Hi,

                    Don't want to hijack but don't want to start another thread if not necessary as well.

                    I upgraded (licensed version) from 2.11 to 2.26. Great that you provided the /usr/local/fop2/generate_override_contexts.pl script to adjust freepbx number plans (running trixbox 2.8)!

                    It seems that the script makes adjustments that are not in line with those necessary for Device&User mode. So I followed the steps in this thread again, like I did when I installed 2.11.

                    However, only those extensions cashed in the database with keys SIP/<ext> are shown as DND, others are not updated.
                    DND status updates work by setting status through FOP2 (FOP2 server is running OK), and ringing/call/queue status is showed correctly as well (manager connection and flash-FOP2 connection OK as well).

                    To be sure I followed the steps in http://www.fop2.com/documentation-confi ... server.php another time, but still no luck. Any help would be appreciated

                    1 Reply Last reply
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                    • N
                      N
                      nicolas
                      wrote on last edited by
                      #11

                      Hi,

                      I upgraded (licensed version) from 2.11 to 2.26. Great that you provided the /usr/local/fop2/generate_override_contexts.pl script to adjust freepbx number plans (running trixbox 2.8)!

                      It seems that the script makes adjustments that are not in line with those necessary for Device&User mode. So I followed the steps in this thread again, like I did when I installed 2.11.

                      However, only those extensions cashed in the database with keys SIP/<ext> are shown as DND, others are not updated.
                      DND status updates work by setting status through FOP2 (FOP2 server is running OK), and ringing/call/queue status is showed correctly as well (manager connection and flash-FOP2 connection OK as well).

                      To be sure I followed the steps in http://www.fop2.com/documentation-confi ... server.php another time, but still no luck. Any help would be appreciated

                      The modifications to the standard macros from FreePBX are kind of agnostics, the DND key is just the extension number:

                      DND/xxxxx

                      not sure where you see the SIP/xxx key. In any case, the question is: how are you setting phones in dnd? The override contexts are for making the fop2 presence state react to the DND/xxx changes in FreePBX, in both directions. So if you dial the dnd feature codes from freepbx, it should signal the presence change in fop2, and viceversa (you change in fop2, it will set the dnd/xxxx astdb entry).

                      If you use your phone dnd button it will not work as it does not signal asterisk at all. So, what astdb entry is set if you change presence in FOP2? What is exactly the problem? You do not see dnd states in fop2 for extensions that were set to dnd via *78 feature code in freepbx?

                      Best regards,

                      1 Reply Last reply
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                      • M
                        M
                        MeLikesVoIP
                        wrote on last edited by
                        #12

                        The phone soft keys are configured to dial the asterisk feature code for DND (which defaults to *78 for this particular installation), and the DND status shows up correctly when I look at the database DND keys. With the previous version, dialing the feature code would set DND in the database correctly and signal FOP2, but with the latest release I only see the database entries change but not the status in FOP2...

                        1 Reply Last reply
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                        • N
                          N
                          nicolas
                          wrote on last edited by
                          #13

                          Did you run?

                          /usr/local/fop2/generate_override_contexts.pl -w

                          You must do that in order to fix the freepbx macros and include the special fop2 tidbits.

                          1 Reply Last reply
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                          • M
                            M
                            MeLikesVoIP
                            wrote on last edited by
                            #14

                            Yes, using -w.

                            Like I described I saw that it made adjustments that did not reflect Device and User mode, so I adjusted the lines according to your suggestions in this thread on the forum (hence why I posted here instead of starting a new thread).

                            1 Reply Last reply
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                            • N
                              N
                              nicolas
                              wrote on last edited by
                              #15

                              As I said before, the changes in the macros are kind of agnostic on device, as they use the extension number/amp user number. In any case, I will have to look at your server while you set yourself in dnd and trace that, if you catch me on the live help we can arrange a reverse ssh session or something.

                              We were having really bad luck lately: several strong storms took down our network, power and hardware twice in a little over a month, so lately I am not much on the live help but trying to fix our network.

                              Best regards,

                              1 Reply Last reply
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                              • M
                                M
                                MeLikesVoIP
                                wrote on last edited by
                                #16

                                that's bad luck, indeed.
                                Thanks for the offer. I need to await the VPN access to be available to set up the troubleshooting session.

                                1 Reply Last reply
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