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  3. How Does Call Recording Work?

How Does Call Recording Work?

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  • D
    D
    dozment
    wrote on last edited by
    #1

    Just curious about how call recording works. Are the recordings stored on the client side or on the server? I have clicked Record and see the icon on the client. But, once I stop recording I don't see any indication taht there is a recorded file.

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    0
    • G
      G
      gregc
      wrote on last edited by
      #2

      They are stored in the normal area as if you were to record the call using your handset (*1).

      In PIAF, I just go to Recordings from the kennonsoft menu for the user the recording is for.

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      • A
        A
        aureliano
        wrote on last edited by
        #3

        In Elastix 1.5, to get the 2 legs of the recording to be merged into a single .wav file
        you also need to have sox/soxmix installed.

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        • M
          M
          misike
          wrote on last edited by
          #4

          I am running FOP2 on an Ubuntu system with Asterisk 1.6.0.18. I have sox installed, but the calls legs are not merged. I have two separate 'in' and 'out' .wav files. How can I automate the merging process?

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