Multi server call pickup and remote extension updates
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Hi,
2.21 beta fixes the remote server pickup issue. About the failure to update status from remote servers, the most probable cause is that AMI is being disconnected due to a slow/lagged link. You can try to increase the writetimeout for the manager user in your manager.conf file in the remote servers, or play with event filters to reduce the traffic.
check the announcement forum for download links for the 2.21 beta if you want to try the remote server pickup.
Best regards,
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Thanks for the prompt response Nicolas,
I have installed the 2.21 beta and now the transfer to Mobile button that use to work results in the call being disconnected.
I'll stick with 2.21 since the feature I most need is in that version.
I was wondering if I needed to set
originatechannel and or queuecontext for things to work properly particulary with the extensions on remote servers?I'm using Freepbx 2.8.1.4
Now to implement the suggestions and I'll post the results.
Thanks again
Kevin
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You should set originatechannel for multi server setups to be Local/xxxx in any version. I would like to know if you have the external numbers set up in fop2admin fop2 buttons page, and if the call disconnnects always? Perhaps is a misconfiguration somewhere.. The final fop2admin 1.2.6 will remove the queuechannel directive from fop2buttons and will (try) to deduce all those settings from the FreePBX configuration.
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Because I have three servers that I want to display in one instance of FOP2 I'm not using the the FreePbx plug in to do
the configuration. I'm just using a buttonfile and have the users defined in fop2.cfg.I have the external numbers defined as external=xxxxxxx in each button definition the xxxxx being the users mobile number
once dialed each server routes the specific mobile number to a gsm gateway.I'll set up the Originate channel and advise what happens.
Cheers
Kevin
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remote call pickup still doesn't work on 2.21 as it still tries to use the wrong server
** MAIN AMI event received...
** MAIN Processing command received from flash clients...192.168.4.95 <= <msg data="23|pickupActive|SIP/topex-00000591|b0b6066b7798a2f1451e63e5d6beb4fd" />^M
-- PROCESS_FLASH_COMMAND origen 23 accion pickupActive destino SIP/topex-00000591 password b0b6066b7798a2f1451e63e5d6beb4fd
VALIDAR USUARIO 803
VALIDAR USUARIO 803 OK con clave regular (192.168.4.95)
Validation ok, have all permissions for all buttons (0) 23
It's blessed into class Extension
PICKUP origin SIP/803 is defined!!!
192.168.4.2 -> Action: Redirect
192.168.4.2 -> Channel: SIP/topex-00000591
192.168.4.2 -> Exten: 803
192.168.4.2 -> Context: from-internal
192.168.4.2 -> Priority: 1
192.168.4.2 -> Async: True** MAIN End of block from 192.168.4.2
192.168.4.2 <- Response: Error
192.168.4.2 <- Message: Channel does not exist: SIP/topex-00000591
192.168.4.2 <- Server: 2** MAIN AMI event received...
** MAIN No 'Event' nor 'End'. Erasing block...
** MAIN End of block from localhost -
Transfer to external fails apparently due to no value as the extension to redirect to
192.168.4.100 <= <msg data="22|xferxternal|15|b35a0f663b73caaa4bd1061d80f3d7f5" />^M
-- PROCESS_FLASH_COMMAND origen 22 accion xferxternal destino 15 password b35a0f663b73caaa4bd1061d80f3d7f5
VALIDAR USUARIO 800
VALIDAR USUARIO 800 OK con clave regular (192.168.4.100)
Validation ok, have all permissions for all buttons (0) 15
ATXFER a extension destino is (SIP/801-00000334) standard Redirect
192.168.4.2 -> Action: Redirect
192.168.4.2 -> Channel: SIP/801-00000334
192.168.4.2 -> Exten:
192.168.4.2 -> Context: from-internal
192.168.4.2 -> Priority: 1
192.168.4.2 -> Async: True** MAIN End of block from 192.168.4.2
192.168.4.2 <- Response: Success
192.168.4.2 <- Message: Redirect successful
192.168.4.2 <- Server: 2** MAIN AMI event received...
** MAIN No 'Event' nor 'End'. Erasing block...
** MAIN End of block from 192.168.4.2192.168.4.2 <- Event: Unlink
192.168.4.2 <- Privilege: call,all
192.168.4.2 <- Channel1: SIP/801-00000334
192.168.4.2 <- Channel2: SIP/800-00000335
192.168.4.2 <- Uniqueid1: 1310078199.1829
192.168.4.2 <- Uniqueid2: 1310078199.1830
192.168.4.2 <- CallerID1: 801
192.168.4.2 <- CallerID2: 800
192.168.4.2 <- Server: 2** MAIN AMI event received...
** MAIN There's an 'Event' in the event block
** MAIN Event detected block_count = 1 (Event: Unlink)Sample of current button config
[SIP/207]
type=extension
extension=207
label=Test
mailbox=207@default
context=from-internal
queuecontext=from-internal
extenvoicemail=*207@default
external=0425700227@from-internal
originatechannel=Local/207@from-internal
group=Sydney
server=0Please advise if there is any more information that would be useful?
I'm going to go back to 2.20 to see if transfer to mobiles works again.
Cheers
Kevin
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Thanks for the rapid response,
As long as the server numbering starts at 0 I am see sample extract from configs
There is a vpn connection between all three servers thus the local addressing[SIP/207]
type=extension
extension=207
label=Test
mailbox=207@default
context=from-internal
queuecontext=from-internal
extenvoicemail=*207@default
external=0425700227@from-internal
originatechannel=Local/207@from-internal
group=Sydney
server=0;Melbourne Extensions
[SIP/300]
type=extension
extension=300
label=Jeff
mailbox=300@default
context=from-internal
queuecontext=from-internal
extenvoicemail=*300@default
external=040333xxxx@from-internal
originatechannel=Local/300@from-internal
group=Melbourne
server=1[SIP/301]
type=extension
extension=301
label=Chris
mailbox=301@default
context=from-internal
queuecontext=from-internal
extenvoicemail=*301@default
external=043150xxxx@from-internal
originatechannel=Local/301@from-internal
group=Melbourne
server=1[general]
; AMI definitions
;Local server Sydney
manager_host=localhost
manager_port=5038
manager_user=admin
manager_secret=amp111
;event_mask=agent,call,command,system,user,dialplan; Melbourne Server
manager_host = 192.168.11.2
manager_port = 5038
manager_user = admin
manager_secret = amp111
;event_mask=agent,call,command,system,user,dialplan; Adelaide Server
manager_host = 192.168.4.2
manager_port = 5038
manager_user = admin
manager_secret = amp111
;event_mask=agent,call,command,system,user,dialplan -
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I will do,
At the moment I've gone back to 2.20 and transfer to external numbers works again.
I've been trying to pickup calls directly from a queue as the queue status updates much faster than the remote extensions
in fact some never show ringing as the call is answered before the update occurs.Indeed the remote site that really needs the call pickup normally would not have any phones in the queue to ring thus
no ringing phone to pick up.I will change this for the purpose of the test though.
Cheers
Kevin
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