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Another login problem

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  • M
    M
    mac86
    wrote on last edited by
    #1

    Hi

    I've installed FOP2 under elastix on Centos 64 bit, also freepbx fop2 module
    without problems

    Configured manager connection (from freepbx interface), and purchased fop2 license

    [root@jorju ~]# /usr/local/fop2/fop2_server --test
    Flash Operator Panel 2 - Valid License (1)
    Connection to manager OK!
    

    Of course, I've disabled fop2

    [root@jorju ~]# grep FOPRUN /etc/amportal.conf
    # FOPRUN: set to true if you want FOP started by freepbx_engine (amportal_start), false otherwise
    FOPRUN=false
    

    then on 4445 port is running fop2

    [root@jorju ~]#  netstat -lnp | grep 4445
    tcp        0      0 0.0.0.0:4445                0.0.0.0:*                   LISTEN      23275/fop2_server
    

    Also, I don't have firewall rules for tcp 4445 traffic (fop1 was working without problems on 4445 before install fop2)

    Others settings

    cat /etc/asterisk/sip_general_custom.conf
    [testqueue]
    eventwhencalled=yes
    

    How ever, I can't login to web fop2 interface.

    I've setup user 302 with password 302 (from fop2 freepbx web admin module)

    this is my fop2.cfg

    [general]
    ; AMI definitions
    manager_host=localhost
    manager_port=5038
    manager_user=fop2
    manager_secret=fop2414243
    ;event_mask=agent,call,command,system,user,dialplan

    ; Daemon definitios
    listen_port = 4445
    ;restrict_host = http://www.asternic.org
    ;web_dir = /var/www/html/operator/fop2

    ; Global Config
    poll_interval = 86400
    poll_voicemail = 1
    monitor_ipaddress = 0

    ; Force blind transfer on asterisk 1.6
    blind_transfer = 1

    ; Force supervised transfer on asterisk 1.4
    ; requires the atxfer manager backport patch
    ; supervised_transfer = 1

    ; Force delimiter for asterisk applications
    ; force_parameter_delimiter = ","

    ; When adding or removing members to a queue, fop2 will default to
    ; AddQueueMember/RemoveQueueMember commands. If you set use_agentlogin
    ; to 1, together with the QueueChannel in a button definition set to
    ; an Agent number it will use AgentCallbackLogin and Agentlogoff instead.
    ;
    ; use_agentlogin = 0

    ; Master Password that overrides any individual one
    ;master_key = 5678

    ; Options to send to chan_spy when doing a Listen action
    ; This global setting is overriden by the individual button
    ; spyoptions directive if set (in the button config).
    ; Asterisk 1.6.1 or higher has the option "d" that lets you
    ; switch spying modes using the keypad:
    ;4 = spy mode
    ;5 = whisper mode
    ;6 = barge mode
    spy_options="bq"

    ; Options to send to chan_spy when doing a Whisper action
    ; In Asterisk 1.6.1 or higher you can use B to enable barge (speak
    ; to both channels on a call).
    whisper_options = "w"

    ; When you spy to an ongoing call, your spy session will end as
    ; soon as the conversation you are listening to finishes. If you
    ; rather keep the chan spy session open after the call end, uncomment
    ; the following line.
    ;persistent_spy=1

    ; Filename to use when start monitoring, you can use ${UNIQUEID},
    ; ${ORIG_EXTENSION}, ${DEST_EXTENSION}
    ; and date formats %Y %m %d to construct the filename.
    ;
    ; Settings for modifying the recording filename
    ; Available variables are:
    ; ${UNIQUEID} = Unique Id of the call
    ; ${TIMESTAMP} = Unix Timestamp when the recording was initiated
    ; ${CLIDNUM} = Callerid or Dialed number for the active call
    ; ${CLIDNAME} = Callerid name for the active call
    ; ${DEST_EXTENSION} = Target extenstion being monitored
    ; ${ORIG_EXTENSION} = Extension/User that started the recording (not
    ; the other leg)
    ; ${MBOX} = Mailbox of the extension/user that startend the
    ; recording
    ;
    ; Date variables:
    ; %Y 4 digits year
    ; %y 2 digits year
    ; %m 2 digits month
    ; %d 2 digits day
    ; %h 2 digits hour
    ; %i 2 digits minute
    ; %s 2 digits seconds

    ; For elastix Monitoring Tab:
    ; monitor_filename=g${DEST_EXTENSION}-${UNIQUEID}

    ; For fop2 recording interface
    monitor_filename=/var/spool/asterisk/monitor/${ORIG_EXTENSION}${DEST_EXTENSION}%h%i%s_${UNIQUEID}
    monitor_format=wav
    monitor_mix=true

    ; To enable the recording interface you must uncomment the following
    ; line, but also you might need to modify the script a little bit
    ; depending on the sox version you have installed.
    ;
    ;monitor_exec=/usr/local/fop2/recording_fop2.pl

    ; You could specify your own script to be executed when the recording
    ; is finished. It will receive 3 parameters, the complete
    ; path and filename of the IN leg, the OUT leg and the final
    ; recording NAME. You should run soxmix in your script to join
    ; the recordings into one file.
    ;
    ; monitor_exec=/var/lib/asterisk/bin/postrecording-script.sh

    ; FOP2 can fire notifications/popups when an extension or queue
    ; member receives a call. The default behaviour is to show a
    ; notification on state RINGING (notify_on_ringing=1).
    ;
    ; To customize notifications, you must uncomment the custom_popup
    ; function in checkdir.php you can replace that notification with
    ; a custom popup function to integrate with other web applications.
    ;
    ; For call centers you might need to perform a popup not on the
    ; RINGING state but when the call is CONNECTED to an agent. If you
    ; set in the queue configuration in queues.conf the option
    ; eventwhencalled=yes and then set here notify_on_connect=1,
    ; fop2 will send notifications on queue connected calls
    ; during AGENTCONNECT events. This will only work for inbound calls
    ; from a queue.
    ;
    ; notify_on_ringing = 1
    ; notify_on_connect = 1

    ; Call pickup uses the pickupmark variable by default. In multi tenant
    ; systems this might lead to problems as you might end un picking up
    ; some other tenant call. In that case you might want to try to
    ; pickup the call by its context uncomenting the following line:
    ;
    ; no_pickupmark=1

    ; Path to your voicemail directory
    ; For voicemail to work the fop2 server must run on the same server
    ; as asterisk, or your voicemail directory must be network mounted
    voicemail_path=/var/spool/asterisk/voicemail

    ; By default IM chats are not logged/saved. If you uncomment
    ; the following parameter, all chats will be stored on the chatlog
    ; table inside the fop2settings.db sqlite database.
    ;
    ; save_chat_log=1

    ; Khomp GSM interface to send SMS messages
    ; If there is a card plugged, fop2 will auto discover it
    ; and use the first one available. If you want to change it
    ; to a fixed one, uncomemnt the folowing line and change the name
    ; to your liking
    ;
    ; khomp_gsm=Khomp/b0

    ; --- SAMPLE GROUPS ---
    ; group=queues:QUEUE/100,QUEUE/101
    ; group=deptA:SIP/100,SIP/101,SIP/102
    ; --- END SAMPLE ---

    ; --- SAMPLE USER LIST ---
    ; format: user= EXTENSION : SECRET : PERMISSIONS : GROUPS
    ; You can enumerate several permissions and groups separated by comma
    ; available permissions: 'all', 'dial', 'hangup', 'meetme', 'pickup',
    ; 'record', 'spy', 'transfer', 'whisper',
    ; 'queuemanager', 'queueagent', 'phonebook',
    ; 'chat', 'preferences', 'hangupself',
    ; 'recordself', 'voicemailadmin'
    ;
    ; user=620🔢all:queues
    ; user=621🔢dial,transfer,pickup:deptA
    ; user=622🔢all
    ; user=623🔢meetme,pickup
    ; buttonfile=buttons.cfg
    ; ------ END SAMPLE ------

    ; This line is NOT commented, it executes
    ; the autoconfig configuration for FreePBX
    #exec autoconfig-users-freepbx.sh

    If I run fop2 on debug mode

     /usr/local/fop2/fop2_server -X 511
    

    I get a lot of info...

    when I try to login , I get this:

    ** MAIN New client connection 190.176.223.25

    ** MAIN AMI event received...
    ** MAIN Processing command received from flash clients...

    190.176.223.25 <= <msg data="GENERAL|contexto|1|" />

    -- PROCESS_FLASH_COMMAND origen GENERAL accion contexto destino 1 password

    190.176.223.25 => { "btn": "0", "cmd": "key", "data": "rM7TxbVHTeHjTneG4l", "slot": "" }

    190.176.223.25 => { "btn": "0@GENERAL", "cmd": "version", "data": "2.22!Jorgu!1", "slot": "" }

    ** MAIN AMI event received...
    ** MAIN Processing command received from flash clients...

    190.176.223.25 <= <msg data="1|auth|302|d218673e1822234266497bf555a190f3" />

    -- PROCESS_FLASH_COMMAND origen 1 accion auth destino 302 password d218673e1822234266497bf555a190f3

    ** RECEIVING AUTH REQUEST for 302

    TRYING TO VALIDATE USER 302

    VALIDAR USUARIO 302

    VALIDAR USUARIO 302 OK con clave regular (190.176.223.25)

    ** SENDING BUTTONS from GENERAL to client at 190.176.223.25

    mi perm all = 0 (0)

    190.176.223.25 => { "btn": "0@GENERAL", "cmd": "preferences", "data": "e30=", "slot": "" }

    190.176.223.25 => { "btn": "0@GENERAL", "cmd": "vmailpath", "data": "/var/spool/asterisk/voicemail", "slot": "" }

    190.176.223.25 => { "btn": "0@GENERAL", "cmd": "permit", "data": "YWxs", "slot": "" }

    190.176.223.25 => { "btn": "0@GENERAL", "cmd": "permitbtn", "data": "YWxsITA=", "slot": "" }

    190.176.223.25 => { "btn": "75@GENERAL", "cmd": "zbuttons", "data": "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", "slot": "" }

    190.176.223.25 => { "btn": "0@GENERAL", "cmd": "notionline", "data": "52", "slot": "0" }

    ** MAIN AMI event received...
    ** MAIN Processing command received from flash clients...

    190.176.223.25 <= <msg data="1|ping||" />

    -- PROCESS_FLASH_COMMAND origen 1 accion ping destino password

    190.176.223.25 => { "btn": "0", "cmd": "pong", "data": "PGRpdiBpZD0iI3tpZH0iPjxhIGhyZWY9Imh0dHA6Ly93d3cuZm9wMi5jb20iPkZPUDI8L2E+IC0gVmVyc2lvbiA8c3BhbiBpZD0iZm9wdmVyc2lvbiI+I3t2ZXJzaW9ufTwvc3Bhbj4gLSBMaXRlIFZlcnNpb24gLSBMaW1pdGVkIHRvIDE1IGV4dGVuc2lvbnMgLiBCdXkgaXQgPGEgaHJlZj0iaHR0cDovL3d3dy5mb3AyLmNvbS9idXkucGhwIj5ub3c8L2E+IGZvciB1bmxpbWl0ZWQgZXh0ZW5zaW9ucy4gSWYgeW91IGFscmVhZHkgaGF2ZSBhIGNvZGUgZW50ZXIgaXQgPGEgaHJlZj0iIyIgb25DbGljaz0icmVnaXN0ZXIoKTsgcmV0dXJuIGZhbHNlOyI+aGVyZTwvYT48L2Rpdj4=", "slot": "" }

    ** MAIN AMI event received...
    ** MAIN Processing command received from flash clients...

    190.176.223.25 <= <msg data="1|ping||" />

    -- PROCESS_FLASH_COMMAND origen 1 accion ping destino password

    190.176.223.25 => { "btn": "0", "cmd": "pong", "data": "PGRpdiBpZD0iI3tpZH0iPjxhIGhyZWY9Imh0dHA6Ly93d3cuZm9wMi5jb20iPkZPUDI8L2E+IC0gVmVyc2lvbiA8c3BhbiBpZD0iZm9wdmVyc2lvbiI+I3t2ZXJzaW9ufTwvc3Bhbj4gLSBMaXRlIFZlcnNpb24gLSBMaW1pdGVkIHRvIDE1IGV4dGVuc2lvbnMgLiBCdXkgaXQgPGEgaHJlZj0iaHR0cDovL3d3dy5mb3AyLmNvbS9idXkucGhwIj5ub3c8L2E+IGZvciB1bmxpbWl0ZWQgZXh0ZW5zaW9ucy4gSWYgeW91IGFscmVhZHkgaGF2ZSBhIGNvZGUgZW50ZXIgaXQgPGEgaHJlZj0iIyIgb25DbGljaz0icmVnaXN0ZXIoKTsgcmV0dXJuIGZhbHNlOyI+aGVyZTwvYT48L2Rpdj4=", "slot": "" }

    ** MAIN AMI event received...
    ** MAIN Processing command received from flash clients...

    190.176.223.25 <= <msg data="1|ping||" />

    -- PROCESS_FLASH_COMMAND origen 1 accion ping destino password

    190.176.223.25 => { "btn": "0", "cmd": "pong", "data": "PGRpdiBpZD0iI3tpZH0iPjxhIGhyZWY9Imh0dHA6Ly93d3cuZm9wMi5jb20iPkZPUDI8L2E+IC0gVmVyc2lvbiA8c3BhbiBpZD0iZm9wdmVyc2lvbiI+I3t2ZXJzaW9ufTwvc3Bhbj4gLSBMaXRlIFZlcnNpb24gLSBMaW1pdGVkIHRvIDE1IGV4dGVuc2lvbnMgLiBCdXkgaXQgPGEgaHJlZj0iaHR0cDovL3d3dy5mb3AyLmNvbS9idXkucGhwIj5ub3c8L2E+IGZvciB1bmxpbWl0ZWQgZXh0ZW5zaW9ucy4gSWYgeW91IGFscmVhZHkgaGF2ZSBhIGNvZGUgZW50ZXIgaXQgPGEgaHJlZj0iIyIgb25DbGljaz0icmVnaXN0ZXIoKTsgcmV0dXJuIGZhbHNlOyI+aGVyZTwvYT48L2Rpdj4=", "slot": "" }

    ** MAIN AMI event received...
    ** MAIN Processing command received from flash clients...

    190.176.223.25 <= <msg data="1|ping||" />

    -- PROCESS_FLASH_COMMAND origen 1 accion ping destino password

    190.176.223.25 => { "btn": "0", "cmd": "pong", "data": "PGRpdiBpZD0iI3tpZH0iPjxhIGhyZWY9Imh0dHA6Ly93d3cuZm9wMi5jb20iPkZPUDI8L2E+IC0gVmVyc2lvbiA8c3BhbiBpZD0iZm9wdmVyc2lvbiI+I3t2ZXJzaW9ufTwvc3Bhbj4gLSBMaXRlIFZlcnNpb24gLSBMaW1pdGVkIHRvIDE1IGV4dGVuc2lvbnMgLiBCdXkgaXQgPGEgaHJlZj0iaHR0cDovL3d3dy5mb3AyLmNvbS9idXkucGhwIj5ub3c8L2E+IGZvciB1bmxpbWl0ZWQgZXh0ZW5zaW9ucy4gSWYgeW91IGFscmVhZHkgaGF2ZSBhIGNvZGUgZW50ZXIgaXQgPGEgaHJlZj0iIyIgb25DbGljaz0icmVnaXN0ZXIoKTsgcmV0dXJuIGZhbHNlOyI+aGVyZTwvYT48L2Rpdj4=", "slot": "" }

    ** MAIN AMI event received...
    ** MAIN Processing command received from flash clients...

    190.176.223.25 <= <msg data="1|ping||" />

    -- PROCESS_FLASH_COMMAND origen 1 accion ping destino password

    190.176.223.25 => { "btn": "0", "cmd": "pong", "data": "PGRpdiBpZD0iI3tpZH0iPjxhIGhyZWY9Imh0dHA6Ly93d3cuZm9wMi5jb20iPkZPUDI8L2E+IC0gVmVyc2lvbiA8c3BhbiBpZD0iZm9wdmVyc2lvbiI+I3t2ZXJzaW9ufTwvc3Bhbj4gLSBMaXRlIFZlcnNpb24gLSBMaW1pdGVkIHRvIDE1IGV4dGVuc2lvbnMgLiBCdXkgaXQgPGEgaHJlZj0iaHR0cDovL3d3dy5mb3AyLmNvbS9idXkucGhwIj5ub3c8L2E+IGZvciB1bmxpbWl0ZWQgZXh0ZW5zaW9ucy4gSWYgeW91IGFscmVhZHkgaGF2ZSBhIGNvZGUgZW50ZXIgaXQgPGEgaHJlZj0iIyIgb25DbGljaz0icmVnaXN0ZXIoKTsgcmV0dXJuIGZhbHNlOyI+aGVyZTwvYT48L2Rpdj4=", "slot": "" }

    1 Reply Last reply
    0
    • N
      N
      nicolas
      wrote on last edited by
      #2

      According to your capture log you are authenticating correctly... you might have some kind of web client inconsistency/issue.

      I have seen this when:

      1. you use an old fop2 client with a newer server
      2. you have a mixed salad for fop1 and fop2 all on some directory instead of a clean /fop2 as packaged in the tarball
      3. you have some manual configurations that use non ascii characters and config files are NOT saved in utf8

      In any case, you should try to debug on the client side.. one easy test is to try another browser. If you can try chrome or safari, they include a nice javascript console that will give you pointers on what is going on.

      1 Reply Last reply
      0
      • M
        M
        mac86
        wrote on last edited by
        #3

        According to your capture log you are authenticating correctly... you might have some kind of web client inconsistency/issue.

        I have seen this when:

        1. you use an old fop2 client with a newer server
        2. you have a mixed salad for fop1 and fop2 all on some directory instead of a clean /fop2 as packaged in the tarball
        3. you have some manual configurations that use non ascii characters and config files are NOT saved in utf8

        In any case, you should try to debug on the client side.. one easy test is to try another browser. If you can try chrome or safari, they include a nice javascript console that will give you pointers on what is going on.

        Thank for you reply Nicolas, but I'm very frustrated with fop2.

        I'm using fop2-2.22-centos5-x86_64.tgz (client and server!)
        Also, I'm not using non ascii characters in my config file.

        I've tried so many times re-install fop2, and I've tried also fop2-2.11-centos5-x86_64.tgz with same results.

        And, now, my license key code not work any more.
        I'm very frustred with this setup.

        I've purchased another fop2 license for other server, and that server works very well with 2.11 (i386).

        All servers are elastix based.

        Por favor nicolas dame una mano, ahora ademas de no funcionar el FOP2
        tampoco me funciona la licencia!

        gracias y espero poder solucionarlo para poder aplicar FOP2 a todos mis
        servidores elastix.

        1 Reply Last reply
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        • N
          N
          nicolas
          wrote on last edited by
          #4

          Hi,

          Reinstalling will not fix issues (unless you had a very broken install). You have to debug/troubleshoot, Use firebug in firefox or open the javascript console in safari/chrome.

          In any case, try to catch me on the live help to sort things out. I will be online most of the day tomorrow..

          1 Reply Last reply
          0
          • M
            M
            mac86
            wrote on last edited by
            #5

            Hi,

            Reinstalling will not fix issues (unless you had a very broken install). You have to debug/troubleshoot, Use firebug in firefox or open the javascript console in safari/chrome.

            In any case, try to catch me on the live help to sort things out. I will be online most of the day tomorrow..

            gracias nicolas, te voy a tener q molestar tambien porque la licencia me dejo de funcionar
            (creo que es por tantas pruebas de instalacion / reinstalacion que hice)

            1 Reply Last reply
            0
            • Z
              Z
              zoli
              wrote on last edited by
              #6

              Dear All.

              I want to try fop2 in my elastix 2.2 (rc3) installation.
              I installed FOP2 2.24 via elastix addon manager, the install went fine.
              My fop2.cfg:

              [general]
              ; AMI definitions
              manager_host=localhost
              manager_port=5038
              manager_user=fop2
              manager_secret=au2koslz5
              
              ; Global Config
              poll_interval      = 86400
              poll_voicemail     = 1
              monitor_ipaddress  = 0
              
              ; Force blind transfer on asterisk 1.6
              blind_transfer     = 1
              
              master_key = 1223342
              spy_options="bq"
              whisper_options = "w"
              monitor_filename=g${DEST_EXTENSION}-${UNIQUEID}
              monitor_format=wav
              monitor_mix=true
              voicemail_path=/var/spool/asterisk/voicemail
              #exec autoconfig-users-freepbx.sh
              

              /usr/local/fop2/fop2_server --test

              Flash Operator Panel 2 - No valid license found. Demo Mode
              Connection to manager OK!
              

              CLI> manager show connected

                Username         IP Address       Start       Elapsed     FileDes   HttpCnt   Read   Write
                fop2             127.0.0.1        1318245380  1978        22        0         08191  08191
              1 users connected.
              

              netstat -lnp |grep 4445

              tcp        0      0 0.0.0.0:4445                0.0.0.0:*                   LISTEN      11045/fop2_server
              

              It seems like everything working fine, but I unable to login via web. I'u using one extension, with it's voicemail passvord.
              Ins asterisk database, the fop2user table contains it:

              1 	0 	200 	258258 	all
              

              When I started in debug mode, I tried to connect I found this on the console:
              /usr/local/fop2/fop2_server -X 511

              ** MAIN New client connection 10.2.3.241
              
              ** MAIN AMI event received...
              
              HTML5 Web Socket Connection
              Use of uninitialized value in substitution (s///) at script/fop2_server_2.20.pl line 9496.
              Use of uninitialized value in substitution (s///) at script/fop2_server_2.20.pl line 9497.
              Use of uninitialized value in concatenation (.) or string at script/fop2_server_2.20.pl line 9506.
              
              10.2.3.241      => HTTP/1.1 101 Web Socket Protocol Handshake
              Upgrade: WebSocket
              Connection: Upgrade
              WebSocket-Origin: 
              WebSocket-Location: ws://10.2.3.172:4445/
              WebSocket-Protocol: sample
              
              
              ** MAIN closing 10.2.3.241
              
              ** CLEAN SOCKET  connection lost removing socket IO::Socket::INET=GLOB(0x1bec1610)
              ** CLEAN SOCKET  flash client connection lost
              No flash clients connected
              
              ** MAIN New client connection 10.2.3.241
              
              ** MAIN AMI event received...
              
              HTML5 Web Socket Connection
              Use of uninitialized value in substitution (s///) at script/fop2_server_2.20.pl line 9496.
              Use of uninitialized value in substitution (s///) at script/fop2_server_2.20.pl line 9497.
              Use of uninitialized value in concatenation (.) or string at script/fop2_server_2.20.pl line 9506.
              
              10.2.3.241      => HTTP/1.1 101 Web Socket Protocol Handshake
              Upgrade: WebSocket
              Connection: Upgrade
              WebSocket-Origin: 
              WebSocket-Location: ws://10.2.3.172:4445/
              WebSocket-Protocol: sample
              
              
              ** MAIN closing 10.2.3.241
              
              ** CLEAN SOCKET  connection lost removing socket IO::Socket::INET=GLOB(0x1b67e820)
              ** CLEAN SOCKET  flash client connection lost
              No flash clients connected
              ...
              

              The version show this:
              /usr/local/fop2/fop2_server --version

              fop2_server version 2.21 beta
              

              But in the elastix, the package version is : FOP2 v2-2.24

              When I try to log in, it shows:
              Connecting to server, attempt number : 1 till 15 and than "System is not available right now"

              The elastix (which have asterisk 1.8.7.0) and the fop2 is on the same machine. No firewall, or anything else.

              What is the problem? Please anybody help me, because I want to buy it, but if it's not working than I don't want to spend money...

              Thanks

              Robert

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              • R
                R
                raz
                wrote on last edited by
                #7

                I am having the same problem. About 2 months ago I bought the full version and paid for the professional install. It was working fine until two days ago when I changed some extension names and added a few more. I used both the Elastix GUI and the FreePBX GUI. Now when I try to log in it times out. The version says 2.21 beta. The version doesn't appear in the Elastix about list. Show manager connections doesn't show it running. Below are the configs

                Kernel
                Linux(i386)-2.6.18-194.3.1.el5

                Elastix
                elastix-2.0.0-62
                elastix-firstboot-2.0.0-14
                elastix-email_admin-2.0.0-23
                elastix-system-2.0.0-38
                elastix-conferenceroom-0.0.0-10
                elastix-asterisk-sounds-1.2.3-1
                elastix-vtigercrm-5.1.0-8
                elastix-agenda-2.0.0-24
                elastix-fax-2.0.0-18
                elastix-reports-2.0.0-20
                elastix-developer-2.0.0-4
                elastix-sugarcrm-addon-5.2.0l-5
                elastix-a2billing-1.3.0-4
                elastix-addons-2.0.0-19
                elastix-pbx-2.0.0-40
                elastix-callcenter-2.0.0-14

                RounCubeMail
                RoundCubeMail-0.3.1-5

                Mail
                postfix-2.3.3-2.1.el5_2
                cyrus-imapd-2.3.7-7.el5_4.3

                IM
                openfire-3.5.1-2

                FreePBX
                freePBX-2.7.0-9

                Asterisk
                asterisk-1.6.2.13-0
                asterisk-perl-0.10-2
                asterisk-addons-1.6.2.1-0

                FAX
                hylafax-4.3.9-0rhel5
                iaxmodem-1.2.0-1.1

                DRIVERS
                dahdi-2.3.0.1-3
                rhino-0.99.3-2.beta2
                wanpipe-util-3.5.14-0

                Username IP Address Start Elapsed FileDes HttpCnt Read Write
                admin 127.0.0.1 1318966167 0 27 0 08191 08191
                admin 127.0.0.1 1318966014 153 26 0 08191 08191
                admin 127.0.0.1 1318966004 163 12 0 08191 08191
                3 users connected.

                [root@elastixhost ~]# tcp 0 0 0.0.0.0:4445 0.0.0.0:* LISTEN 2903/fop2_server

                [root@elastixhost ~]# /usr/local/fop2/fop2_server --test/usr/local/fop2/fop2_server --test
                Unknown option: test/usr/local/fop2/fop2_server
                Flash Operator Panel 2 - Valid License (7)
                Connection to manager OK!

                Asterisk manager.conf

                ; AMI - Asterisk Manager interface
                ;
                ; FreePBX needs this to be enabled. Note that if you enable it on a different IP, you need
                ; to assure that this can't be reached from un-authorized hosts with the ACL settings (permit/deny).
                ; Also, remember to configure non-default port or IP-addresses in amportal.conf.
                ;
                ; The AMI connection is used both by the portal and the operator's panel in FreePBX.
                ;
                ; FreePBX assumes an AMI connection to localhost:5038 by default.
                ;
                [general]
                enabled = yes
                port = 5038
                bindaddr = 127.0.0.1

                [admin]
                secret = elastix456
                deny=0.0.0.0/0.0.0.0
                permit=127.0.0.1/255.255.255.0
                read = system,call,log,verbose,command,agent,user,config,command,dtmf,reporting,cdr,dialplan,originate
                write = system,call,log,verbose,command,agent,user,config,command,dtmf,reporting,cdr,dialplan,originate

                #include manager_additional.conf
                #include manager_custom.conf

                [general]
                ; AMI definitions
                manager_host=localhost
                manager_port=5038
                manager_user=admin
                manager_secret=elastix456
                ;event_mask=agent,call,command,system,user,dialplan

                ; Daemon definitios
                ;listen_port = 4445
                ;restrict_host = www.asternic.org
                ;web_dir = /var/www/html/operator/fop2

                ; Global Config
                poll_interval = 86400
                poll_voicemail = 1
                monitor_ipaddress = 0

                ; Force blind transfer on asterisk 1.6
                ;blind_transfer = 1

                ; Force supervised transfer on asterisk 1.4
                ; requires the atxfer manager backport patch
                supervised_transfer = 1

                ; Force delimiter for asterisk applications
                ; force_parameter_delimiter = ","

                ; When adding or removing members to a queue, fop2 will default to
                ; AddQueueMember/RemoveQueueMember commands. If you set use_agentlogin
                ; to 1, together with the QueueChannel in a button definition set to
                ; an Agent number it will use AgentCallbackLogin and Agentlogoff instead.
                ;
                ; use_agentlogin = 0

                ; Master Password that overrides any individual one
                ;master_key = 5678

                ; Options to send to chan_spy when doing a Listen action
                ; This global setting is overriden by the individual button
                ; spyoptions directive if set (in the button config).
                ; Asterisk 1.6.1 or higher has the option "d" that lets you
                ; switch spying modes using the keypad:
                ;4 = spy mode
                ;5 = whisper mode
                ;6 = barge mode
                spy_options="bq"

                ; Options to send to chan_spy when doing a Whisper action
                ; In Asterisk 1.6.1 or higher you can use B to enable barge (speak
                ; to both channels on a call).
                whisper_options = "w"

                ; When you spy to an ongoing call, your spy session will end as
                ; soon as the conversation you are listening to finishes. If you
                ; rather keep the chan spy session open after the call end, uncomment
                ; the following line.
                ;persistent_spy=1

                ; Filename to use when start monitoring, you can use ${UNIQUEID},
                ; ${ORIG_EXTENSION}, ${DEST_EXTENSION}
                ; and date formats %Y %m %d to construct the filename.
                ;
                ; Settings for modifying the recording filename
                ; Available variables are:
                ; ${UNIQUEID} = Unique Id of the call
                ; ${TIMESTAMP} = Unix Timestamp when the recording was initiated
                ; ${CLIDNUM} = Callerid or Dialed number for the active call
                ; ${CLIDNAME} = Callerid name for the active call
                ; ${DEST_EXTENSION} = Target extenstion being monitored
                ; ${ORIG_EXTENSION} = Extension/User that started the recording (not
                ; the other leg)
                ; ${MBOX} = Mailbox of the extension/user that startend the
                ; recording
                ;
                ; Date variables:
                ; %Y 4 digits year
                ; %y 2 digits year
                ; %m 2 digits month
                ; %d 2 digits day
                ; %h 2 digits hour
                ; %i 2 digits minute
                ; %s 2 digits seconds

                ; For elastix Monitoring Tab:
                ; monitor_filename=g${DEST_EXTENSION}-${UNIQUEID}

                ; For fop2 recording interface
                monitor_filename=/var/spool/asterisk/monitor/${ORIG_EXTENSION}${DEST_EXTENSION}%h%i%s_${UNIQUEID}
                monitor_format=wav
                monitor_mix=true
                ;monitor_exec=/usr/local/fop2/recording_fop2.pl

                ; You can specify a script to be executed when the recording
                ; is finished. It will receive 3 parameters, the complete
                ; path and filename of the IN leg, the OUT leg and the final
                ; recording NAME. You should run soxmix in your script to join
                ; the recordings into one file.
                ;
                ; monitor_exec=/var/lib/asterisk/bin/postrecording-script.sh

                ; FOP2 can fire notifications/popups when an extension or queue
                ; member receives a call. The default behaviour is to show a
                ; notification on state RINGING (notify_on_ringing=1).
                ;
                ; To customize notifications, you must uncomment the custom_popup
                ; function in checkdir.php you can replace that notification with
                ; a custom popup function to integrate with other web applications.
                ;
                ; For call centers you might need to perform a popup not on the
                ; RINGING state but when the call is CONNECTED to an agent. If you
                ; set in the queue configuration in queues.conf the option
                ; eventwhencalled=yes and then set here notify_on_connect=1,
                ; fop2 will send notifications on queue connected calls
                ; during AGENTCONNECT events. This will only work for inbound calls
                ; from a queue.
                ;
                ; notify_on_ringing = 1
                ; notify_on_connect = 1

                ; Call pickup uses the pickupmark variable by default. In multi tenant
                ; systems this might lead to problems as you might end un picking up
                ; some other tenant call. In that case you might want to try to
                ; pickup the call by its context uncomenting the following line:
                ;
                ; no_pickupmark=1

                ; Path to your voicemail directory
                ; For voicemail to work the fop2 server must run on the same server
                ; as asterisk, or your voicemail directory must be network mounted
                voicemail_path=/var/spool/asterisk/voicemail

                ; By default IM chats are not logged/saved. If you uncomment
                ; the following parameter, all chats will be stored on the chatlog
                ; table inside the fop2settings.db sqlite database.
                ;
                ; save_chat_log=1

                ; --- SAMPLE GROUPS ---
                ; group=queues:QUEUE/100,QUEUE/101
                ; group=deptA:SIP/100,SIP/101,SIP/102
                ; --- END SAMPLE ---

                ; --- SAMPLE USER LIST ---
                ; format: user= EXTENSION : SECRET : PERMISSIONS : GROUPS
                ; You can enumerate several permissions and groups separated by comma
                ; available permissions: 'all', 'dial', 'hangup', 'meetme', 'pickup',
                ; 'record', 'spy', 'transfer', 'whisper',
                ; 'queuemanager', 'queueagent', 'phonebook',
                ; 'chat', 'preferences', 'hangupself',
                ; 'recordself', 'voicemailadmin'
                ;
                ; user=620🔢all:queues
                ; user=621🔢dial,transfer,pickup:deptA
                ; user=622🔢all
                ; user=623🔢meetme,pickup
                ; buttonfile=buttons.cfg
                ; ------ END SAMPLE ------

                ; This line is NOT commented, it executes
                ; the autoconfig configuration for FreePBX
                #exec autoconfig-users-freepbx.sh

                I apologize for not knowing how to post things properly. I am new to posting things on a forum. Any ideas?

                Randy Buller

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                • N
                  N
                  nicolas
                  wrote on last edited by
                  #8

                  Hi Randy,

                  Try starting the service:

                  service fop2 start
                  

                  You can check if its running or not

                  service fop2 status
                  

                  If the server is not running you won't be able to connect.

                  1 Reply Last reply
                  0
                  • R
                    R
                    raz
                    wrote on last edited by
                    #9

                    The service is running.[/color:308gxl8j]

                    [root@elastixhost ~]# service fop2 status
                    fop2_server (pid 16851) is running..

                    The Java Web Console in Chrome gives me this error.

                    Invalid UTF-8 sequence in header value
                    ws close event 0
                    close event 0
                    on close reseteo a cero
                    intendo conectar web socket en ws://192.168.1.21.:4445

                    I ran this command that you suggested for another forum member and got the following result.[/color:308gxl8j]

                    [root@elastixhost ~]# /usr/local/fop2/fop2_server -X 511

                    ** COLLECT INCLUDES fop2.cfg , tipo server

                    ** exec: archivo temporal de server: NEWFOPVJ0tSs

                    ** READ SERVER CONFIG
                    ** READ SERVER CONFIG - archivo fop2.cfg
                    ** READ SERVER CONFIG - archivo NEWFOPVJ0tSs
                    ** READ SERVER calling COLLECT INCLUDES archivo autobuttons.cfg context GENERAL!buttons

                    ** COLLECT INCLUDES autobuttons.cfg , tipo GENERAL!buttons

                    ** exec: archivo temporal de botones: NEWFOP6TRyZy

                    ** READ SERVER remove temp file server /usr/local/fop2/NEWFOPVJ0tSs
                    ** READ SERVER calling collect_includes autobuttons.cfg

                    ** COLLECT INCLUDES autobuttons.cfg , tipo GENERAL!buttons

                    ** autobuttons.cfg already included

                    ** READ SERVER calling collect_includes NEWFOP6TRyZy

                    ** COLLECT INCLUDES NEWFOP6TRyZy , tipo GENERAL!buttons

                    ** NEWFOP6TRyZy already included

                    ** READ BUTTONS CONFIG autobuttons.cfg para contexto GENERAL
                    ** READ BUTTONS CONFIG NEWFOP6TRyZy para contexto GENERAL

                    Borro boton temporal /usr/local/fop2/NEWFOP6TRyZy

                    ** GENERA CONFIG START
                    ** GENERA CONFIG - GENERAL
                    ** GENERA CONFIG END

                    Can't listen to port 4445

                    If I stop FOP2 and run the command, it streams information.[/color:308gxl8j]

                    Randy Buller

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                      N
                      nicolas
                      wrote on last edited by
                      #10

                      Hi Randy,

                      To start fop2_server in debug mode you first need to stop the daemonized version:

                      service fop2 stop
                      /usr/local/fop2/fop2_server -X 511

                      However, you mention you are using Google Chrome, to make it work with the latest Chrome you must be using FOP 2.23, check that:

                      /usr/local/fop2/fop2_server -v

                      Best regards,

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                      • R
                        R
                        raz
                        wrote on last edited by
                        #11

                        Thanks for your reply, Nicolas, It says 2.21 beta. It was working with the version of Chrome that I have now. I am unaware chrome has upgraded it self. My version of Chrome is 14.0.835.202 m. It was also working fine with Firefox.

                        I am not quite sure how to upgrade FOP2 and, if I do, will it overwrite my data? I will try and figure out how to do the update.

                        You don't think that I have a problem with port 4445?

                        Thank You

                        Randy Buller

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                          N
                          nicolas
                          wrote on last edited by
                          #12

                          If you do not want to upgrade, then use Firefox instead of Chrome.

                          There was another upgrade in Chrome tonight or so, and it also changes the websocket handshake so I will have to release a new version soon. Websockets is a fast moving target.

                          So try with Firefox and not Chrome to test connections. Remember that you must have adobe flash player installed, working and not filtered when using Firefox/Internet Explorer.

                          Best regards,

                          1 Reply Last reply
                          0
                          • N
                            N
                            nicolas
                            wrote on last edited by
                            #13

                            If you do not want to upgrade, then use Firefox instead of Chrome.

                            There was another upgrade in Chrome tonight or so, and it also changes the websocket handshake so I will have to release a new version soon. Websockets is a fast moving target.

                            So try with Firefox and not Chrome to test connections. Remember that you must have adobe flash player installed, working and not filtered when using Firefox/Internet Explorer.

                            Best regards,

                            1 Reply Last reply
                            0
                            • R
                              R
                              raz
                              wrote on last edited by
                              #14

                              Nicolas,

                              It does work. I found that it works only if Chrome is not being used for anything. I was told at the install that Chrome is the browser of choice for FOP2 and that is why I am using it. Apparently Chrome updated it self and now FOP2 will no longer work with it. I like your product but it seems that this is a weak point in the design in that browser upgrades that happen continuously will render it inoperable. I don't really care about Chrome one way or another, but the thought arises that the same thing could happen with Firefox and Internet Explorer. This will have to make for unhappy customers.

                              I have been scouring the forum for answers to my many questions This is a good resource and I have learned much. One of the things was about upgrading to the latest FOP2 in Elastix. I bring this up here because it seems that goes along with making Chrome work. As there is no rpm it appears to be a manual upgrade. I read your instructions. They seem simple enough but you have a warning about breaking some configs. I certainly don't want to mess my installation up as this is a demo that I use to test and demonstrate to potential clients, and I have invested paid support to make sure the install was done correctly.

                              I tried to download the upgrade file and it wouldn't download. Does the upgrade need to be purchased? Will my current license be applied? Your instructions require me to select the correct distro but the exact file name is not given on the download page. That is why I was trying to do the download to my computer.

                              I am not trying to give you a hard time because I realize that you are a one or two man operation and that it is hard to keep up with all the changes that are constantly happening with the dependent applications. I am one of the little guys too so I can relate. You are very responsive and I appreciate all your help.

                              All the best
                              Randy

                              1 Reply Last reply
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                              • N
                                N
                                nicolas
                                wrote on last edited by
                                #15

                                Hi Randy,

                                Thanks for the feedback. Believe me that I am not happy with Chrome updates either, but I cannot control Chrome releases or changes. You can still use an older chrome build, but not sure if they are available for download or not.

                                FOP2 is using state of the art technology. That is the price to pay if you use state of the art tech, Anyways, I could add a configuration switch to force the use of adobe flash, perhaps I will add that on the next release. That will permit you to use chrome but not taking advantage of the much faster html5 websockets implementation.

                                If a browser adds ore removes or changes support for some feature it is not my responsibility. If a user updates a browser, it is not my responsibility, If the browser updates itself, it is still not my responsibility. You have choices, you can still use other browsers.

                                What I will have to do is to streamline the work with Elastix so I can push new rpms at the same time I release new versions. That involves also a lot of additional work, packaging software is not something easy and it is very time consuming. I will try to do that in the next week, before Elastixworld.

                                Best regards,

                                1 Reply Last reply
                                0

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