FOP2 Community Forum

I would really like a module that logs users in and out of queues at specific times (especially OUT).

Maybe there is a way to do this at the moment someone can tell me about?

Hey,

Can someone please help me. What file do I edit to disable DND in the drop down menu?

We are on the latest version.

With thanks

Hey Guys,

I have now had a number of customers ask that the ACTION buttons have text under them explaing what the acions are. I do realise that you can "mouse over" the buttons, but the users would rather have the buttons with a smaller logo and a text describer of the action...

Are there any options for these buttons??

I have a customer with a unique issue. The customer has a support desk which a queue assigned to it. The problem is that quite often agents within the queue put themselves on "Do Not Disturb" via the FOP2 interface and then will "click" on a incoming call to answer a call in the queue to help colleges out.

The issue is that about half of the time using this methodology FOP2 allows the call to be picked up, the other half it just cuts the call off???

Any ideas where to look for this problem??

Good Afternoon all,

I have a site I'm trying to configure multiple servers. I have added the 2nd server into fop2.cfg (/var/local/fop2/fop2.cfg) and also on the remote site I have added the Manager IP address in manager_additioanl.conf (/etc/asterisk/manager_additional.conf) into the remote server (second server).

The second server has all the same rights and passwords as the 1st Server.

The issue is that when I run ./autoconfig-users-freepbx.sh from the 1st server, all I get to see is the extensions and trunks etc that are based on the 1st server?

So FOP2 only displays the 1st server. How do I get it to display the 2nd server information to display???

The 2 servers are in different countries and I have TCP 5038 NATed. Is there any other ports that I require to make this work??

Thanks for your help.

Alan Scott
Logical Solutions, NZ

Is it possible to show if an extension is call forwared? If so how?

If not is this function in the next release?

Thanks

I have a number of customers asking to be able to see when a extension is set to call FWD and where it is being forwarded to?

Is this in the next release???

Thanks

Still having the same problem as before, although I have cleaned up the code a bit.
This is the revised code.

#!/bin/bash

for EXTNO in `cat /etc/asterisk/voicemail.conf | grep "=>" | cut -d, -f1 | sed 's/ => /:/g' | cut -d: -f1`
do

 for CHKNO in `cat ./manual-user-rights.cfg | cut -d: -f1`
 do

  if [ "$EXTNO" == "$CHKNO" ]
  then

   PERMISSIONS=`cat ./manual-user-rights.cfg | grep "$EXTNO" | cut -d: -f2`
   SECRET=`cat /etc/asterisk/voicemail.conf | grep "$EXTNO =>" | cut -d, -f1 | sed 's/ => /:/g' | cut -d: -f2`

   echo "user=$EXTNO:$SECRET:$PERMISSIONS"

  fi

 done

done

echo "buttonfile=autobuttons.cfg"

When I call the script directly it executes fine, with correct output. When I execute 'fop2_server restart'. It executes the script but the config from the script doesn't seem to be loading. When I execute 'service fop2 restart' the script doesn't even get executed.

Output from the script when called directly:

user=4006:4006:pickup
user=4003:4003:all
user=4256:4256:pickup,hangup,dial
buttonfile=autobuttons.cfg

The format of 'manual-user-rights.cfg' is:

ext:permissions
4003:all
4006:pickup
4256:pickup,hangup,dial

It doesn't appear to be a file permission issue as I am using the default file. If I use the default script, It runs when 'service fop2 restart' and 'fop2_server restart' are executed whereas if I use my code, it only runs on 'fop2_server restart'

Any help would be greatly appreciated

Can we please chat to you online???

Hi.

The user secret and extension are both held in the $USER variable.

Thanks about the reload info.

Hi.

I have made a bash script that gets the users permissions from another file, the bash script works fine and the fop2.cfg file can execute it. However, the output configurations from my bash file aren't being applied to the configuration.

Below is my bash script which prints out the new user permissions in the correct syntax

#!/bin/bash
for USER in `cat /etc/asterisk/voicemail.conf | grep "=>" | cut -d, -f1 | sed 's/ => /:/g'`
do
 echo "$USER" > tmpUserFile
 USEREXT=`cat ./tmpUserFile | cut -d, -f1 | sed 's/ => /:/g' | cut -d: -f1`

 for CHKUSER in `cat ./manual-user-rights.cfg | cut -d: -f1`;
 do
  if [ "$USEREXT" == "$CHKUSER" ]
  then
    USERRIGHTS=`cat ./manual-user-rights.cfg | grep "$USEREXT" | cut -d: -f2`;
    echo "user=$USER:$USERRIGHTS";
  fi
 done

 rm -r ./tmpUserFile
done
echo "buttonfile=autobuttons.cfg"

Perhaps some line issue with the echo? not recognizing the line break?

Also can anybody tell me when the fop2.cfg is executed. Eg. is the configuration re-run when users log in, or does the fop2.cfg only re-run when the service is restarted?

Cheers.

Ok I found the Answer to my own question, kind of.

But a new question as FreePBX installs runs the autouser script and I can restrict access but it only looks like accross the board I can remove accress.

1. Is this improved in the next release?
2. Is the format of the file changed in the next release?
3. How far away is the next releaase?

When the autouser script is called, once complete does it return to the orginal script? If so can we "relist" an extensiosn after the script is called to reduce the rights of a a user or group of users?

Thanks

Alan Scott
www.logicalsolutions.co.nz

Good Afternoon,

Is there a way to dissable Wisper and Listen for selected users to stop some users "listening" to other peoples phone calls?

How would I do this?

Thanks

Hey Guys,

we quite often configure cell phones for users as extension either by using Misc Extensions or Custom extensions. The problem is that neither of these show in the FOP2 panel. I do understand that you will bot be able to see prensce but would make it eaiser transfering calls. Is there any way to do this?

Thanks

Soory, my bad

I have just installed FOP2 on a brand new Asterisk server (32bit) no problems FOP2 seems fine but the phone book has the same issue?

How do I get help with this????

Hey I have a issue where I cannot transfer any calls. It seems to work fine other than that...

I select the destination (red highlighted) then click on the transfer button and nothing happens???

I have tried both internal and external calls.... same thing

What am I doing wrong???

I get the same issue here:

An error has occured

Unknown field: picture

Any ideas?

I have tried MS Explorer, Firefox and Google Chrome using both http and https, still the same thing???

I get the same thing! see my post after yours