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FOP2 Community Forum

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AdaltoCesar

@AdaltoCesar
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Recent Best Controversial

  • Scripter Integration with Call Center Stats Gone Wrong
    A AdaltoCesar
    Support

    I installed the scripter plugin for FOP2 and finished a survey script to a call center application.
    When I tried to link the scripter data to Call Center Stats PRO that was installed in the server, after I inserted the command to link the database of Stats and Scripter "mysql -u root -p -e "GRANT select ON asterisk.* to qstatsUser@'localhost' identified by 'qstatspassw0rd'", as described in the tutorial, made Stats no longer open the web interface in the machine.
    Please let me know how to fix this.


  • Names not updating
    A AdaltoCesar
    Support

    Hi,

    I have FOP2 Version 2.31.19 running on Issabel 4.0. I chaged agents names on a queue, but the names on the queues group remain the same. I've tried all the instructions I found on the forum but the queue reload all command. I was afraid to loose the statistics. How can I make the names of the agents on the queue group syncronize with the current names on the actual asterisk extensions ?

    When I run asterisk -rx "queue show" I still see the old names. But is there a way to update the names without loosing the statistics ?

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