I dont remember, try to set debug in asterisk and check logs. Or check queue.log.
AlexRS
Posts
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Automatic queue login logout -
FOP2 disabled extension faded when not connectedIf I get you right, try to search it in fop2.conf. I think, it was somewhere there)
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Call Center Stats BlankFirstly, ps -ax | grep sql. Then, if you havnt phpMyAdmin, try to connect to mysql by
mysql --user= -p --host= [database](fill user, host and add database from you conf) and make some selects.
PS. may be more easy is enable debug in config.php and add printrscreen to the top..
Sorry for my English=) -
Call Center Stats BlankHi! Did you check you sql database?
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Chat Not workHi, but Im not admin=) Do you have chat-broadcast permissionsfor the user?
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Connecting to server.. Login ScreenDo you have 4445 port opened in firewall?
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cdr trunk date scaleThe problem was solved. If somebody having problem like this, try to set date.timezone (php.ini) in Etc format.
date.timezone = Etc/GMT-3 -
cdr trunk date scaleI think, I found the root of the problem. Its timezone setting. If I set America/Argentina/Buenos_Aires in php.ini and UTC-3 on PC, all works fine. So, may be you had hardcoded timezone? Try to change timezone on you PC and php.ini and you will see the problem.
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asternic cdrThanks!
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transfer + queue statusIt was supervised transfer. The strange - operator becoming green with speaking timer after pressing 'transfer' button...
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VMware changed the MACDid you tried find old mac-addres from logs and restore it on VMWare NIC?
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FOP2 Queues Empty after RebootFOP2 adds members dynamically. You can add dynamic members by AddQueueMember() from dialplan directly or by 'astpbx*CLI> queue add member' in CLI. FOP2 uses the same method. After rebooting your VoIP server, asterisk will reset all dynamically added members. So, its not FOP2 deal.
persistentmembers=yes in queues.conf can help, but if only asterisk will be rebooted.PS. sorry for English, I tried=)
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asternic cdrFix,please
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Add member queue Agent A/XXXXIf you use asterisk, you can add permanent members in queues.conf. There is examples at the bottom of the conf. As I know, FOP2 cant add members statically, it must be done on asterisk side.
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Login / Logout Agentes en colaAdmin is on a vacations=)
https://twitter.com/asternic?ref_src=twsrc^tfwIf you want somebody else to help you, explain by english, please)
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Display extension associated to active trunk -
Display extension associated to active trunkIn my case I see callerID on trunk. If I restart FOP2 or set poll_interval=2, I see who is answer a call. For me second is better, but it loads asterisk.
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transfer + queue statusHi! There is little issue with transfer and status in queue. When operator make transfer, his status in queue becomes green with timer. If nobody answer call, the call is returning back to operator. After this, operator may continue speaking, but his status is still green with timer. But he is busy.
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multiple queues with the same operatorsApparently, problem was in macro + 's' in dialplan
[macro-support] exten => s,1....it solve some problems. but not all
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SIP Extensions listes as trunksCheck yours sip.conf. As I know, FOP2 parse sip.conf and check extension parameteres. Will it bee trunk or extension depends on it.. But I could be wrong, as I used buttons.conf for it