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I want to thank Nicolas for the great support, he gave me the right callhistory.pl file so, now, the callhistory panel will refresh everytime a new received or sent call terminates. This is the content of callhistory.pl file that you find into DOCUMENTROOT/admin/plugins/callhistory : $AMI_Event_Handler{'callhistory'}{'HANGUP'} = sub { my $event = shift; my @allreturn; my $canal = FOP2::utils::get_channel(${$event}{Channel}); # We return an array containing valid manager Actions $return = "Action: UserEvent\r\n"; $return .= "UserEvent: refreshcallhistory\r\n"; $return .= "Channel: $canal\r\n"; $return .= "Family: refreshcallhistory\r\n"; $return .= "Value: 1\r\n"; $return .= "\r\n"; push @allreturn, $return; return @allreturn; };

Thanks worked like a charm

The visual_phonebook table has two fields that control the record scope: owner and private. If a record is set with private='yes' only the extension that is set in 'owner' can see that record. So, if extension 200 has private records, and 201 some others, then set them like: owner='200',private='yes' owner='201',private='yes'