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FOP2 Community Forum

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brettnem

@brettnem
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Recent Best Controversial

  • Manually set extension states
    B brettnem
    Support

    Hello,
    I have a custom application where I want certain events to trigger extension states automatically. For example, I'd like to be able to say extension 3200 is busy and get the counter started without actually generating a telephone call. Then I'd like to be able to mark it offline, online, inuse, busy, etc manually either by dbset or some other external script.

    In addition, I'd really like to make 4-5 different "states' an extension can be in and have the whole box change color (like busy->idle, but more states).

    Is this possible?

    Thanks,
    Brett


  • Status changes do not update other FOP2 users
    B brettnem
    Support

    Hello,
    I've noticed that if I change my status, say from "Available" to "Break" That it doesn't update on MY own screen. In addition, it doesn't seem to update on other's screen's that are also logged into FOP2 (under their own account). Now if they log out and log back in, the status shows correctly.

    I've tried using both Safari and Chrome on Snow Leopard.

    Thanks,
    Brett

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