FOP2 Community Forum

Its vanilla asterisk, I have the tT options in the dial command, see my first post.

Hi, Thanks for the reply but I am not sure what you mean? Can you give me an example?

BW

Hi, I have Asterisk 13.1-cert2 and fop2 fop2_server version 2.29.01 but I cannot get supervised transfer to work, blind transfer does.

To Test I have setup this;
incoming call from sip trunk, answered by ext. 917 (IP Phone), select ext. 916 (IP Phone) button in fop2 press supervised transfer but nothing happens.

[from-sip-trunk]
exten => _073193XXXX,1,Wait(1)
exten => _073193XXXX,2,Dial(SIP/917,30,tT)
exten => _073193XXXX,3,Hangup()

[internal]
exten => _9XX,1,Dial(SIP/${EXTEN},30,tT)
exten => _9XX,n,GotoIf($["${DIALSTATUS}" = "BUSY"]?busy:unavail)
exten => _9XX,n(unavail),Voicemail(${EXTEN},u)
exten => _9XX,n,Hangup()
exten => _9XX,n(busy),VoiceMail(${EXTEN},b)
exten => _9XX,n,Hangup()

Any help would be appreciated thanks

BW

Hi Nicolás,

I have found a way through the dialplan but I have a number of servers and I have noticed that the db entries are in the server where the extensions resides. FOP2 is installed in server=0 but the extension is in server=2 so I need to run it on server=2 can you tell me if this is correct?

I am also working a web interface with PHP/AMI that does the same thing.

;example
exten => s,1,Answer
exten => s,n,Wait(1)
exten => s,n,Read(WHATEXT,pcg/pcg_exten,3,,1,3)
exten => s,n,GotoIf($[${LEN(${WHATEXT})} = 3 ]?5:1);three digit extension
exten => s,5,Set(CHAN=SIP/${WHATEXT})
exten => s,n,Set(TIMEOUT(digit)=3)
exten => s,n,Set(TIMEOUT(response)=6)
exten => s,n,BackGround(pcg/pcg_avaliable)
exten => s,n,BackGround(pcg/pcg_inspection)
exten => s,n,BackGround(pcg/pcg_outoffice)
exten => s,n,BackGround(pcg/pcg_leave)
exten => s,n,BackGround(silence/5)
exten => s,n,Hangup()
;Available
exten => 0,1,Set(DB_VAL=${DB_DELETE(fop2state/${CHAN})})
exten => 0,n,UserEvent(FOP2ASTDB|Family: fop2state|Channel: ${CHAN}|Value: )
exten => 0,n,Playback(pcg/pcg_sset)
exten => 0,n,Hangup()
;Inspection
exten => 1,1,Set(DB(fop2state/${CHAN})=Inspection)
exten => 1,n,UserEvent(FOP2ASTDB|Family: fop2state|Channel: ${CHAN}|Value: Inspection)
exten => 1,n,Playback(pcg/pcg_sset)
exten => 1,n,Hangup()
;Out of office
exten => 2,1,Set(DB(fop2state/${CHAN})=Out of office)
exten => 2,n,UserEvent(FOP2ASTDB|Family: fop2state|Channel: ${CHAN}|Value: Out of office)
exten => 2,n,Playback(pcg/pcg_sset)
exten => 2,n,Hangup()
;Leave
exten => 3,1,Set(DB(fop2state/${CHAN})=Leave)
exten => 3,n,UserEvent(FOP2ASTDB|Family: fop2state|Channel: ${CHAN}|Value: Leave)
exten => 3,n,Playback(pcg/pcg_sset)
exten => 3,n,Hangup()

exten => t,1,Hangup()

exten => i,1,Playback(pcg/pcg_invalid)
exten => i,2,Goto(fop-presence,s,1)
exten => i,3,Hangup()

Also thanks for a superb product!

Brett

What I would like to do is click on an extension and then set the presence for that extension. I want to do this so our admin staff can update the presence for other staff (like is someone calls in sick etc…).

Can you give me any hints how I could do this?

Thanks

Hi,

When IE 7 is maximized the right column containing queues, trunks and conferences wraps/ moves to sit under all the extensions. Do I need to edit some css to change the size? It does not happen with Firefox 3.5.

            extensions             

 queues   
         
  trunks  
           
   conf.    

Thanks