FOP2 Community Forum

After much assistance via my log file and remote support, the problem was pinpointed as duplicate "logged in devices" -- I had deleted some extensions without making sure they were logged out, and then when a new user logged into the device that the old extension was logged into, FOP wound up seeing both users logged in. Resulting race condition wound up with the higher numbered extension usually "winning" -- which was the deleted extension. Cleaning up the duplicate /DEVICE/<extension>/dial keys in my astdb and then restarting FOP2 fixed the issue.

There is no dial to mobile button, only the transfer one. It would be possible to create a custom action button with that option, but it requires some programming. Here is an article describing on how to add a custom action button: http://www.fop2.com/blog/creating-a-cus ... ion-button

For full licensing options you should use the command line, you cannot revoke or reactivate via web. Permissions/ownership are not needed in the /usr/local/fop2 directory. But security restrictions like selinux can cause problems. Any kind of licensing problem cannot be handled in the forum due to the private nature of activation codes. But I can point you at some of the restrictions and licenses manage that users should know: if you revoke version X, you can only activate version X or older (not newer) to upgrade versions, DO NOT REVOKE FIRST, just download and install the new version if you want to move servers, you must install same FOP2 versions (as you will have to revoke) if you were planning to upgrade fop2 anyways, then upgrade in the old server, then revoke and install in the new one If you need to install a 2.26 version over a revoked 2.20 or similar, you will have to email me privately or contact me via the live help for instructions, as I need to know your activation code. Best regards,

If you have both channels active on inbound calls, it will show the two lines ringing as both channel are ringing. If only one rings, you will see only one line.

Thanks for your detailed example, I am sure it will help other users! I do have two questions. I see some reference in the documentation to "when fop2 is reloaded". Is it possible to fire an event that will reload fop2 from within the Asterisk dialplan? A module reload in asterisk should trigger a FOP2 reload too. Related... If I am logged into FOP2 in IE when I change the buttons config file on the server and run service fop2 restart from the server CLI, when IE "reconnects" to FOP2, it doesn't pickup the changed buttons config (and usually this winds up with the "existing" buttons being horribly messed up). Is there a way to fix this, or something I have misconfigured that is causing it? The client is supposed to detect button configuration changes and force a reload when that happens, but now that I think of it, it might do that on reload only and not on restart. I will make some tests next monday/tuesday and try to remember to update this post with my findings. Best regards,