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FOP2 Community Forum

E

edlentz

@edlentz
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Recent Best Controversial

  • Agents logged in
    E edlentz
    Support

    How can I determine which agents are logged in? The system is Asterisk 13. Freepbx 13 in device and user mode. At this time I am looking for a way to see this without Fop2. Is there an Asterisk commend I can issue at the cli?


  • How can I show Just Extension Names
    E edlentz
    Support

    My extensions are 12 digits long. I am using the Freepbx system in a non standard way. Anyway, is there a way to ONLY show the Extension name in the FOP2 screen? I am basically just using FOP2 to show when a phone is online.

    Thanks


  • FOP2 White Label-- Plugin Registration
    E edlentz
    Support

    removing the directory did the trick. I was able to enter the upgrade code and I got no errors.

    Thanks for your help!


  • FOP2 White Label-- Plugin Registration
    E edlentz
    Support

    I will get online with it and see what I can do

    Thanks


  • FOP2 White Label-- Plugin Registration
    E edlentz
    Support

    HI,
    I ssh'd into the system and tried to run the command:
    /usr/local/fop2/fop2_server --upgrade --code XXXXXXXXX (inserted the code where the XXXX are)

    I waited 5 minutes with no activity so I did a Ctrl C to stop the process. Does FOP2 need to be stopped for this to work? If not what can I do to get this working. The system is a Freepbx Distro version 12 He already has the Whitelabel edition FOP2


  • FOP2 White Label-- Plugin Registration
    E edlentz
    Support

    They purchased the plugin from the Admin page. When you have the non-white label version you can enter the license code from the web page can you not? Why not be able to do that for the plugins as well. Or am I just being in informed on how your licensing works? If I were so inclined I could create a page to do this could I not?


  • FOP2 White Label-- Plugin Registration
    E edlentz
    Support

    I guess from your reply there isn't a GUI solution to doing this? We do not allow our customers to the command line for many reasons. If not then I can see this as an issue for us that we will have to resolve somehow.


  • FOP2 White Label-- Plugin Registration
    E edlentz
    Support

    HI,

    We sold a customer the White label version and they went and got a plugin from the Admin page. How can they input the new license info? I don't see anywhere to do that.

    Thanks


  • FOP Freezes on Paging
    E edlentz
    Support

    No ideas here??


  • FOP Freezes on Paging
    E edlentz
    Support

    Well,,, I upgraded the license and I installed the new version of FOP2. I can log into the admin and I see that the original users and buttons are still there. The users get a "One Moment Please" Attempting to connect .... Message. If I do a service status FOP2 is running. What else can I do to get this location working? The connectioon to the AMI is good also.


  • FOP Freezes on Paging
    E edlentz
    Support

    The version number is 2.26 (sorry). They are dialing the page feature code of 2600 in the freepbx system. there are approximately 15 phones in the group.


  • FOP Freezes on Paging
    E edlentz
    Support

    Fop2 is installed version 1.2.13 on a Freepbx system version 2.210.62.6. About a month ago when they do a page, the call goes through and the FOP shows the call, BUT the FOP does not show the paging call releasing. Only logging out and back in to FOP will it show the proper status of the phones. Any ideas what could be happening? 2nd question, since this customer has already purchased the license for FOP will this license work on the newer version of FOP if I install it?

    Thanks


  • Is there a log file?
    E edlentz
    Support

    Is there a log file to check for errors? I have an installation that local PCs cannot connect to the system. When I am there I can use my laptop to connect. I can even use the Chrome extension offsite.

    Thanks


  • Presence not showing Properly
    E edlentz
    Support

    I have FOP2 Version 2.26 installed on a Freepbx Distro version 2.11. It appears all is working except some of the presence. The presence works for a phone that is in use, unplugged. But the button is Yellow when the phone is idle. The system is set for Extensions and not users/devices. We have a customer that purchased the unlimited license and this isn't working. What can I do to get this working?

    Thanks


  • FOP2 -- Devices & Users
    E edlentz
    Support

    I have two questions:

    1. We are demonstrating a Freepbx system that will be set in the Devices & Users mode. Will FOP2 work in that mode??

    2. We might have to have the phone system on one network and the FOP2 users on another. Will this work if we have port forwarding on port 4445 ?

    Thanks!


  • Two Questions
    E edlentz
    Support

    OK I think I have it now.

    Thank you


  • Two Questions
    E edlentz
    Support

    HI,

    I have it installed on Freepbx v2.10. I looked in /usr/local/fop2 but no script like you mention where is it? I admit I have not found it in the online manual yet. On the other issueI have tried to connect two ways 208.90.xxx.xxx:4445/fop2 and 208.90.xxx.xxx/fop2 with no cnnection What am I doing wrong

    Thanks


  • Two Questions
    E edlentz
    Support

    I am a new user of FOP2 with Freepbx 2.10. I have couple of questions

    1. How can I connect to the FOP2 from an external network? We have two different networks at my office, if I have my pc connected to the phone network it works great. But that network has a slow internet conncetion. I would like to use my faster internet connection but still be able to use FOP2. I have did port forwarding port 5038 TCP/UDP without joy.

    2. How can I "Park" a call? I have a button for the park locations and it shows a call parked. If I understand this correctly I should click on the park button and then the Dial button while I am on a call to park it. When I do that nothing happens.

    Thanks


  • How do I connect to FOP2 remotely??
    E edlentz
    Support

    Thanks!


  • How do I connect to FOP2 remotely??
    E edlentz
    Support

    I have a salesman out selling our stuff and he needs to use FOP2 outside our network. I have tried to enter the WAN IP/fop2 but that doesn't work. I get a time out screen. I thought i read somewhere that we needed to forward a port to the server but can't find that again. Can someone help me out here??

    Thanks

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