FOP2 Community Forum

Hey, When we transfer from FOP2 to an external cell number the cell phone only rings one time! Then the call disconnects.
any ideas?

I let FOP2 configure it automaticaly. The weird thing is we didnt make any changes to the sytem at all from when it was working to when it started not working. How can i check the button configuration?

Hey
When a caller calls in and the operator uses FOP2 to transfer the call to an extension the caller hears the prompt to enter a password to listen to voicemail! This was a regular transfer not a transfer to voicemail. Its as if you were calling in to listen to your voicemail. This behavior only happens on 2 extensions and only using FOP2. if the operator uses the phone to transfer to these extensions using blind transfer it works correctly. Fop2 is using blind transfers as well. What is FOP2 doing differently? Originaly it was working correctly. How can i fix this?

-Eric