FOP2 Community Forum

So I was able to call in and get help, not sure what was done, but it seems to be working! It was great to get help from a real person, thank you! A side note: Idle Timer won't show w/ Dynamic Display Only issue is we seem to have to refresh the webpage after somebody doesn't answer a call, the idle timer disappears, but its working, it shows correctly after refreshing page.

FOP2 adds members dynamically. You can add dynamic members by AddQueueMember() from dialplan directly or by 'astpbx*CLI> queue add member' in CLI. FOP2 uses the same method. After rebooting your VoIP server, asterisk will reset all dynamically added members. So, its not FOP2 deal. persistentmembers=yes in queues.conf can help, but if only asterisk will be rebooted. PS. sorry for English, I tried=)

After moving forward in deployment, it was brought to my attention, the entire reason we do this is so that our "non-techie" leads can remove/add people from queue's w/o accessing FreePBX web-ui. We purposely don't build them in FreePBX, but nobody ever understood the errors in FreePBX until I did the Tarball migration to a new server and I basically figured it out. It is nice to know its "expected" from the makers of FOP, as always thanks for your guidance. Only downside is I have to click each name and add them to queue, I don't want to mess with DB's since I know I can do it via click. BUT, It would be nice if FOP had its own mechanism to export/import queue's. (I would love a just "export everything" setting :P) Regardless, as long as I know 1 way to move forward, I'm happy, I'm dealing with not a "huge" amount of extensions/queue's.

Hi, this FAQ entry might help: http://www.fop2.com/docs/faq.php#WhenItrytodownloadvoicemailorrecordingsIgeta"noway"message?

As a side not, you cannot have both the presence dnd and the presence pause (to use presence to pause a queue member) at the same time. Well, you can do it, but then you might end up with incorrect visual status display as one element cannot reflect more than one state (pause +- dnd). So be sure NOT to install the presence pause plugin.

I am having some difficulty with this, although possibly because we are using FOP2 on a separate server. I did follow these instructions, also running the command /usr/local/fop2/generate_override_contexts.pl -w I can see the extensions change status to DND within the extension settings report in FreePBX. However, users are still able to make calls using the dialer or with click to call, which requires an incoming call, and we do not want that to work when presence is set to anything other than available. How can this be done?

If you do not have a valid license, then revoke will fail. You cannot revoke if you do not have a valid license. The log you pasted shows just that. Invalid license means that the license file you have was for a server with a different MAC address than the one for eth0. If you registered by passing -i xxx parameter to use a different nic name, then you must also pass -i xxx to the --test so you can test against that particular card. If you never used -i xxx, then ignore this paragraph. Now, if you do not have a valid license, then you have to request a manual revocation so you can directly call --register and get a new one. You can request that via live help or support.asternic.biz Best regards,

I would still like to try to reproduce the steps so I can share them with you, but I am afraid to mess up my license, so I will tell them again, just so you can possibly test and see if it can be avoided. Basically, you have an active licensed installation on Server A On server B, you install FOP2, then remove the directories /usr/local/fop2 and /var/www/html/fop2 and copy those directories from Server A. The installation on Server B now has a fop2.lic file from Server A but it won't work since everything is different, so I used a DIFFERENT license then the one on Server A to activate Server B. This worked fine, but I couldn't revoke the License on Server B. Perhaps I did something wrong, its always possible!, but from now on, I will be installing FOP2 and just activate the license and then import the Database, possibly the files from /var/www/html/ but not the /usr/local/fop2 where the fop2.lic is stored. Regardless, I appreciate your prompt response both in the forum and @ support.asterinic.biz where my license was manually revoked.

As system is decoupled from FreePBX, you should not be using USE_FREEPBX_AUTH for consistent behaviour. It is better to set it as falase and configure a fop2 manager user and secret in config.php. As for the error creating tables, means your mysql user does not have enough privileges for creating its tables. you should review permission for that user and allow/add the create permission (not only select,insert,update,delete). Best regards,