thanks for the reply. I think this will help us determine how to handle the situation. Unfortunately, Im a beginner in all this, and my knowledge is limited to basic set up and what I have managed to learn in the last about 6 months of working at my current job. Any further advice is greatly appreciated.
G
georanma
@georanma
Posts
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Monitoring ending if person on softphone changes lines -
Monitoring ending if person on softphone changes linesOur sales manager recently noticed that if a sales person changed lines to answer a call coming in and did it on a second line via eyebeam, that the monitoring cut out. Thoughts?
Using elastix 2.3 and the FOP2 Version that can be installed from within elastix.
Thanks