FOP2 Community Forum

Hello,

We are currently experiencing a strange bug in FOP2. We use FOP2 with the WebRTC phone plugin. If the agent leaves the FOP2 browser tab inactive, after a few minutes (1.30-10min), if a call arrives, it does not ring (no sound is heard, and no pop-ups appear).

We have been able to reproduce this issue in both Chrome and Edge, but not in Firefox. We have also disabled chrome://settings/performance in Chrome and Edge.

Is this memory handling known for the above browsers? Is there any solution?

Hi,
Recently we changed our firewall from checkpoint to fortigate and we have a very strange behaviour. When we make an outbound call from FOP2, if the customer (destination) delays to pickup the call (after 20-25 seconds), the agent and the customer can't hear each other (rtp wasn't established?).
From the firewall perspective, we have disabled any inspection for the sip/rtp traffic, but if I understand correctly the traffic is over ssl (through 8089 port ?).
When I call from a soft phone (without web socket) and wait for ~25 secs to pick the call up, the call is fine.
All incoming calls (auto answer through IVR from freepbx) are fine both from FOP and soft phones.

We are trying to troubleshoot, but because of the ssl traffic we can't find much information. Any ideas?

Is there anything to do with x-ast-orig-host ?

Thanks!
Chris

Hi, after the successful installation of IVR Flow (1.0.1), I updated the files from file system in order to have support for php7.x I try to use the plugin but I get the following error when I try to call the specific extension:

[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [7232@from-internal:1] NoOp("PJSIP/7970-00000012", "Running miscapp 3: IVR Flow: test1") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [7232@from-internal:2] Macro("PJSIP/7970-00000012", "user-callerid,") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [s@macro-user-callerid:1] Set("PJSIP/7970-00000012", "TOUCH_MONITOR=1669686524.27") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [s@macro-user-callerid:2] Set("PJSIP/7970-00000012", "CHANCONTEXT=") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [s@macro-user-callerid:3] Set("PJSIP/7970-00000012", "CHANCONTEXT=") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [s@macro-user-callerid:4] Set("PJSIP/7970-00000012", "CHANEXTENCONTEXT=7970-00000012") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [s@macro-user-callerid:5] Set("PJSIP/7970-00000012", "CHANEXTEN=7970-00000012") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [s@macro-user-callerid:6] Set("PJSIP/7970-00000012", "CALLERID(number)=7970") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [s@macro-user-callerid:7] Set("PJSIP/7970-00000012", "AMPUSER=7970") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [s@macro-user-callerid:8] Set("PJSIP/7970-00000012", "HOTDESCKCHAN=7970-00000012") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [s@macro-user-callerid:9] Set("PJSIP/7970-00000012", "HOTDESKEXTEN=7970") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [s@macro-user-callerid:10] Set("PJSIP/7970-00000012", "HOTDESKCALL=0") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [s@macro-user-callerid:11] ExecIf("PJSIP/7970-00000012", "0?Set(HOTDESKCALL=1)") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [s@macro-user-callerid:12] ExecIf("PJSIP/7970-00000012", "0?Set(CALLERID(name)=)") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [s@macro-user-callerid:13] GotoIf("PJSIP/7970-00000012", "0?report") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [s@macro-user-callerid:14] ExecIf("PJSIP/7970-00000012", "1?Set(REALCALLERIDNUM=7970)") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [s@macro-user-callerid:15] Set("PJSIP/7970-00000012", "AMPUSER=7970") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [s@macro-user-callerid:16] GotoIf("PJSIP/7970-00000012", "0?limit") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [s@macro-user-callerid:17] Set("PJSIP/7970-00000012", "AMPUSERCIDNAME=Sotiris Tsimbonis") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [s@macro-user-callerid:18] ExecIf("PJSIP/7970-00000012", "0?Set(__CIDMASQUERADING=TRUE)") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [s@macro-user-callerid:19] GotoIf("PJSIP/7970-00000012", "0?report") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [s@macro-user-callerid:20] Set("PJSIP/7970-00000012", "AMPUSERCID=7970") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [s@macro-user-callerid:21] Set("PJSIP/7970-00000012", "__DIAL_OPTIONS=HhTtr") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [s@macro-user-callerid:22] Set("PJSIP/7970-00000012", "CALLERID(all)="Sotiris Tsimbonis" <7970>") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [s@macro-user-callerid:23] ExecIf("PJSIP/7970-00000012", "0?Set(CUSDIAL=)") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [s@macro-user-callerid:24] ExecIf("PJSIP/7970-00000012", "0?Set(CALLERID(all)="Sotiris Tsimbonis" <7970>)") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [s@macro-user-callerid:25] GotoIf("PJSIP/7970-00000012", "0?limit") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [s@macro-user-callerid:26] ExecIf("PJSIP/7970-00000012", "0?Set(GROUP(concurrency_limit)=7970)") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [s@macro-user-callerid:27] ExecIf("PJSIP/7970-00000012", "0?Set(CHANNEL(language)=)") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [s@macro-user-callerid:28] NoOp("PJSIP/7970-00000012", "Macro Depth is 1") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [s@macro-user-callerid:29] GotoIf("PJSIP/7970-00000012", "1?report2:macroerror") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx_builtins.c: Goto (macro-user-callerid,s,30)
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [s@macro-user-callerid:30] GotoIf("PJSIP/7970-00000012", "0?continue") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [s@macro-user-callerid:31] ExecIf("PJSIP/7970-00000012", "1?Set(__CALLEE_ACCOUNCODE=)") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [s@macro-user-callerid:32] Set("PJSIP/7970-00000012", "__TTL=64") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [s@macro-user-callerid:33] GotoIf("PJSIP/7970-00000012", "1?continue") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx_builtins.c: Goto (macro-user-callerid,s,49)
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [s@macro-user-callerid:49] Set("PJSIP/7970-00000012", "CALLERID(number)=7970") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [s@macro-user-callerid:50] Set("PJSIP/7970-00000012", "CALLERID(name)=Sotiris Tsimbonis") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [s@macro-user-callerid:51] GotoIf("PJSIP/7970-00000012", "0?cnum") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [s@macro-user-callerid:52] Set("PJSIP/7970-00000012", "CDR(cnam)=Sotiris Tsimbonis") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [s@macro-user-callerid:53] Set("PJSIP/7970-00000012", "CDR(cnum)=7970") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [s@macro-user-callerid:54] Set("PJSIP/7970-00000012", "CHANNEL(language)=en") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx.c: Executing [7232@from-internal:3] Goto("PJSIP/7970-00000012", "fop2ivrflow-3,s,1") in new stack
[2022-11-29 03:48:44] VERBOSE[77721][C-0000000f] pbx_builtins.c: Goto (fop2ivrflow-3,s,1)
[2022-11-29 03:48:44] WARNING[77721][C-0000000f] pbx.c: Channel 'PJSIP/7970-00000012' sent to invalid extension but no invalid handler: context,exten,priority=fop2ivrflow-3,s,1

I have the same error with Sangoma 7 and PHP 7.4.16

Hi,

There is another issue except there is no IONCube installed. The get the same error because the IVR Design 1.0.0 is compiled with IONCube for php5.0.

PHP Fatal error: The file /var/www/html/fop2/admin/plugins/ivrflow/menu/ivrflow.php was encoded by the ionCube Encoder for PHP 5.0 and cannot run under PHP 7.1 or later.\n Please ask the provider of the script to provide a version encoded with the ionCube Encoder for PHP 7.1. in Unknown on line 0

Is there a version for php7.4 ?

Regards,
Christos