FOP2 Community Forum

I use FOP at a number of locations and it is very helpful. Thank you very much! One feature request I have based on user feedback is for the queue buttons that are collapsed into summary mode to also include the Call Waiting Timer of the first/longest call in queue. i.e. Currently the summary shows Agents and Waiting Calls only. The request is to have one more line that has the timer. That way it is would be very easy to see the wait times across all your queues in a nice compact screen without having to expand each button into its Detailed view (which can take up a lot of real estate on the screen).

I find that doing a "fop2 reload" on the server causes everything to refresh on existing browser sessions, so a possible workaround could be to scheduled automated reloads periodically (presumably there is no harm in doing so).

Just as an update to anyone running across this... I did a new install of 2.31.15 at at a nearly identical site (again, without a database), and the manager page is working for me again! The one new step is, as you mentioned above, in config.php I need to change ADMINUSER and ADMINPWD to something other than the default "fop2admin". Once that's done, I am able to login to the manager page and all the buttons show up and I can save setting normally, etc.

Hi! do you tryed to use 2 queues with the same operators?

As always, thanks!

This is a really nice feature. Thanks again.

First of all, clear your browser cache. Second, did you configure buttons manually via buttons.cfg or similar? If so, you must be sure the queue buttons have a context and extension headers defined, otherwise they won't display its members.