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FOP2 Community Forum

J

jgrace13

@jgrace13
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Recent Best Controversial

  • Can't install AutoWrapup
    J jgrace13
    Plugins

    I've bought and registered the licence for Autowrapup. I know I need to declare it in fop2.cfg like this:

    plugin=callflowfpbx:/var/www/fop2/plugins/callflowfpbx

    But there is no code in /var/www/fop2/plugins/ for Autowrapup and it is not working.

    How do I get this installed and working?


  • Disable click and pickup call from queue?
    J jgrace13
    Support

    Is there a way to disable an agents ability to left click and Pickup a call directly from the queue?

    When an agent does that, the call is not recorded and no record of it is kept for display in Call Center Stats Pro.

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