FOP2 Community Forum

Panel version 2.31.30

Hello,
Our client has an emergency queue that they would like to monitor in the FOP2 panel together with another queue. I would like to know whether it is possible to change the “Incoming call notification” based on which queue is being called. For example:

Caller calls Queue A: Standard notification
Caller calls Emergency queue : Notification changes (different color, different sound, etc).

If this is possible, I would like to know where I can change this. If not, perhaps a nice feature for the future?

We are activated the call history plugin, the plugin is shows an error:
An error has occurred
Unknown field: calldate

To activate the Call History (not the Plugin) we changed config in: var/www/html/fop2/calldetailrecords.php
We are using now: $datefield = 'start';

//$datefield = 'calldate';
// MiRTA PBX uses a different CDR schema where the date field
// is named start. If you use MiRTA uncomment the following line:
//
$datefield = 'start';

Do we have to change other config for the plugin?

Kind regards,

Hi Nicolas,
Thanks for replying,
We are using the latest version, and changed parameter atxfer_append_digit to zero and restarted de fop2 service. The problem is not fixed.
Kind regards,

Important additional information:
Call one dial a number from the dial box and hit enter, the phone rings and calls the phone number without a problem.
When you want to transfer the call and use the dial box and hit enter, the second line won't start because there is a ; after the phone number.

When you try to dial with a second line Asterisk receives a ; after the phonenumber from Fop2.
Example: Executing [318800XXX00;@internal:1]
How can we fix this?