FOP2 Community Forum

I just don't know where this part of code come from. I installed fop2 from the 2.28 final version.

The file was "functions-elastix.php". But I've searching for it but don't find it and remember never saw it anywhere. I'm on Elastix 3 and it seems it create additional 'if' test calling this file so I comment this part and it resolves my problem.

Enable the debug helped me. When I have reloaded the page, it displays some errors. A file was missing specified in system.php.
After some modifications, I can access my manager, thanks for your help.
Then after loggued with the manager, I have a message :

/var/www/html/fop2/admin/functions-astdb.php (line 133)
array_shift() expects parameter 1 to be array, boolean given

So I commented the line and it diseappear. Hope it doesn't impact something important.

Thanks.

Hello Admin,

I have a new problem with the module.
For an unknow reason, today I can't access my fop2 manager page, before it was possible. When I try to load the page, my browser display quickly 'connected to my server' but nothing happen.
It's strange because I can access to the panel with my buttons when I log with an user created from the manager page.
I tried different checks and it seems fine.

Thanks for your help.

What I want is when I answer a call in a queue, I have to redirec this call to the right person so I want to transfer it to a button. It seems, this have to be done by the phone and not by the interface.

Hi Admin,

I have another question about Queues in fop2 please.
I would like to know when a call is in queue, how to transfer it from the caller to another extension from the button in the interface ?
I tried to select the button then click on blind transfer but it doesn't work well.

Thanks for your reply.

For the queue button I found the reason. Between brackets, it wait the name of the queue used instead of extension like this : [QUEUE/hotline]. Now it works fine.

Thanks

I'll try all of this later and come back to you to look at this together. For the moment I've downgraded on 2.28 and focus on it. Thanks.

I try this this morning and it works as you described to me. Didn't think the scenario worked like this. Thanks again.

My case is a little specific, may it cause some conflict. I explain it in more details. I have a standard number SN and a temporary number TN, both are extensions, SN is registered on a phone and not TN. I use this TN from others extensions to put the call in the queue which will call SN. Here are my conf files :

extensions_custom.com :

exten => 5555,1,Answer()
exten => 5555,n,agi(googletts.agi,"Please wait.",en,any)
exten => 5555,n,Queue(hotline,td,,,30)
exten => 5555,n,Voicemail(SIP/5845_myorg.fr)
exten => 5555,n,Hangup()

queues.conf :

[hotline]

musiconhold=default
strategy=ringall
timeout = 20
retry = 15
maxlen = 0
wrapuptime= 15
joinempty = no
leavewhenempty = yes
eventwhencalled = yes

member => SIP/5845_myorg.fr

buttoncall.cfg :

[others extensions]
...

[QUEUE/5555_myorg.fr]
type=queue
label=Support
extension=5555
context=myorg.fr-from-internal

[QUEUE/5845_myorg.fr]
type=queue
label=Support2
extension=5845
context=myorg.fr-from-internal

From here, the queue works fine, several calls go in queue but my buttons on the panel don't change state.
As you can see, I created 2 queue buttons for both extensions SN adn TN to see which one is effective.
Did I miss something ?

Thanks for your help.

I tried this new version. It's a newer implementation, seems all buttons are taken directly from database. But already have some troubles : my users have been erased and even I creat the ame user, I don't find my buttons back in the panel.
For the moment I prefer to stay on the 2.28. I keep this new version for the future.

However, I found another problems in the panel when I'm logged with an user.
When I select an extension button and click on Dial button, it calls only my extension and I can't dial another one.
Also, I defined a queue, it works fine, I declare the button as [QUEUE/...] but don't see any call in wait state on the button and I have Agents and Waiting call at 0.

Thanks for your help.

Hi,

Sorry for my late.
I observed it doesn't afefct anything too.
Starting from your point, I carefully observed the configuration of my file and I had not seen some of my buttons do not have the correct syntax. [SIP/XXXX]
After modification, it works as agreed.
I can continue the preparation of the module with queues.
Thank you very much for your help.

ps: if it still stands, I am always available to see together for the beta for elastix 3.

I wasn't aware about this procedure. When I execute debug mode, I still have "unable to initialize libusb: -99" error but it generates logs well.
I have attached the result in this reply for you to get an overview.

It's a good news. I will be happy to test this beta together. I'm available all the day so I'll try to contact you as soon as the live help will be online.

What I saw in logs seems correct but may be I'm missing something.

I also corrected the warning.

Thanks very much for all.

ps : I noticed than buttons 'dial' and all the others doesn't works too. Think it's linked with the fact that status isn't modified.

Regards,

Also I've tried /usr/local/fop2/fop2_server --test and it's ok !
But when I want to activate debug it displays this :

/usr/local/fop2/fop2_server -X 15
unable to initialize libusb: -99
bind: Adresse déjà utilisée at script/fop2_server.pl line 11204

As shown in another discussion, may be there is a read and write permission issue but don't really see on which files I have to apply it.
All in fop2 repository (usr/local and var/www/html/fop2) ? manager.conf ?

Hi,

Voicemail were not enabled in my extensions may be it was the problem.
As I saw, this warning don't block the behaviour of the software. I can create my users, connect with them and see my buttons.
I would like to know where I can disable this warning.

About buttons, I have another troubles. If you want me to create another discussion or continuing here just tell me, thanks.

I had already create buttons on a organization and it works fine, when I give a call my buttons changes state.
I have updated some packages (framework,...) then I have create a new organization on my Elastix 3.0.
In this organization I have added some extensions. I have created configurations file with buttons for each extensions and users in manager and made modifcations in all necessary files (fop2.cfg, ...).
The problem is when I connect with one of the new extensions, I can see all buttons created but when I give a call, the button don't change state. I have searching for but don't find any solutions.

Thanks for your help.

Hello,

I have installed fop2 on Elastix 3.0. I have upgraded some packages on the elastix since.
To connect to the manager of fop2, I modified all necessary files (/usr/local/fop2/fop2.cfg, /var/www/html/fop2/config.php, /var/www/html/fop2/admin/config.php) with the same credentials in Elastix and I can connect then.
My problem is when I'm in the Users or Buttons panel, I have a message error at the top of my window :

*/var/www/html/fop2/admin/functions-astdb.php (line 14)
Undefined index: pin

/var/www/html/fop2/admin/functions-astdb.php (line 14)
Undefined index: pin
*

To attempt to solve this problem, I modified credentials in /var/www/html/fop2/admin/functions-astdb.php but always the same.
There is an overview in attach file.

Thanks for your help.

Hello,

First, thanks for accept my registration.
As you already know, I have some trouble using your module.
I explain :

I think I installed FOP2 properly. I just created the database manually and modified identifier in all files needed to connect to database and FOP2 manager (fop2.cfg, manager.conf, config.php in admin directory of fop2) .
I just saw it doesn't create the visual phonebook table but think it doesn't causes problems.
Then I can access to FOP2 Manager and create an user and log with him in FOP2.
So I note I can access all the tabs : User, button, groups,... except Plugins where it doesn't load the page and I don't undertsand what the reason why.

My second problem is when I want to add some buttons it doesn't take effect. I followed all the steps by script and manually and they are well generated. But when I log with an extension created in FOP2Manager, the panel shows me the button with the extension I'm connected with but not the others.

Thanks for your help.