Hi,
we are pausing our queue agents directly after every call via a hangup-script.
Unfortunately FOP2 does not show that the agent is paused, while the Asterisk CLI shows me, that the agent is paused.
First question: Why does FOP2 don't show the pause-status?
If it works:
We would like to show the agent that he is paused with more then the little clock.
Is it possible to switch the background color to for example "red" when he is paused?
Thanks for your help!
Leiste