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FOP2 Community Forum

M

macdsaint

@macdsaint
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Recent Best Controversial

  • Paused Timer
    M macdsaint
    Feedback

    Hi Nicolas,

    Is it possible to have a "paused" agent timer?

    By the way, the latest 2.21 BETA looks great!


  • Display Agent Queue Penalties
    M macdsaint
    Feedback

    Thank you! Looking forward to the new features in the upcoming versions


  • Phonebook
    M macdsaint
    Support

    got it!
    sorry the upload file i made didnt include a "private" yes/no... it was defaulted to yes.

    issue closed.


  • Phonebook
    M macdsaint
    Support

    Is there a way to share a "global" addressbook to all FOP2 users?


  • Display Agent Queue Penalties
    M macdsaint
    Feedback

    A tooltip on mouse over in the queues will be a great feature!
    Or if not possible, just add a , to the name with the "penalty"? aesthetically im not sure if it will be okay but i guess other users would want that feature too

    in my case, agents are dynamically assigned with queue penalties depending on the day and time. is it possible to add a textbox of some sort to add the penalty when adding an agent to the queue?

    TIA!

    Regards,

    Mac


  • Display Agent Queue Penalties
    M macdsaint
    Feedback

    Hi,
    How do I specify per queue ?

    thanks!


  • Display Agent Queue Penalties
    M macdsaint
    Feedback

    Hi,

    If possible, is there a way to at least show the agent penalties in the queues.
    Best if it is possible to add penalties when adding members to queues 🙂

    Thanks!


  • Determine Online/Offline User/Device extensions
    M macdsaint
    Feedback

    Hi,

    I would appreciate if there will be a feature in the coming releases about determining if an extension is logged on or not.
    this is for systems that are set to user/device mode with the extensions

    Thank you


  • Dial box not working
    M macdsaint
    Support

    Hi,

    Im also experiencing this with the latest version. Im using asterisk 1.4.22.
    I just downloaded and purchased the basic version.

    When i hit enter on the Dial textbox, it does not react nor any debug messages to the asterisk cli is popping out

    Appreciate any assistance on this matter

    Thanks

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