We see interest in definable keyboard shortcuts for the action button on top together with the existing
dial input box. On large exchanges operators like to use +,-,= and so on to transfer, pickup and hangup instead
of using the mouse. Keyboard shortcuts can be handled very efficiently.
Any chance of implementing this in near future?
Best regards,
Mark-Rene
Well, Beta testing is no problem for us, glad to help.
Best regards,
Mark-Rene
Basically we have a vanilla asterisk running, compiled form source - no distribution.
queue show:
office has 0 calls (max unlimited) in 'ringall' strategy (0s holdtime), W:0, C:0, A:0, SL:0.0% within 0s
Members:
SIP/1320 (paused) (Invalid) has taken no calls yet
SIP/1310 (Invalid) has taken no calls yet
SIP/1371 (Invalid) has taken no calls yet
SIP/1399 (Invalid) has taken no calls yet
Agent/1230 (Invalid) has taken no calls yet
SIP/1380 (Not in use) has taken no calls yet
SIP/1370 (Not in use) has taken no calls yet
SIP/1360 (Not in use) has taken no calls yet
SIP/1350 (dynamic) (paused) (Not in use) has taken no calls yet
Agent/1340 (Invalid) has taken no calls yet
SIP/1330 (Invalid) has taken no calls yet
No Callers
SIP/1320 & SIP/1350 are paused, and that is OK so - but - this fact is neither shown in the Queue Box
nor on the extension button.
Button definition:
[SIP/1320]
type=extension
label=Mader
extension=1320
context=from-internal
group=Technician
[SIP/1350]
type=extension
Label=Mobile
Extension=1350
Context=from-internal
group=Technician
Nota bene: Adding into or removing from the queue updates the queue box immediately, as it should be.
Now, where am I missing out?
Best regards,
Mark-Rene
Hello,
we have FOP2 installed together with asterisk 1.4.18.1 and have problems with presence information, e.g. in the
queue box.
When I'd like to pause a queue member, everything in AMI seems to succeed, but icon in the
queue box doesn't change.
Sorry perhaps for a newbie question - thanks for any help.
manager.conf
read = system,call,log,verbose,command,agent,user,config,originate
write = system,call,log,verbose,command,agent,user,config,originate
FOP2 Debug output:
127.0.0.1 -> Action: QueuePause
127.0.0.1 -> Interface: SIP/1350
127.0.0.1 -> Paused: 1
127.0.0.1 <- Response: Success
127.0.0.1 <- Message: Interface paused successfully
127.0.0.1 <- Server: 0
Response: Success
Message: Interface paused successfully
Server: 0
127.0.0.1 <- Event: QueueMemberPaused
127.0.0.1 <- Privilege: agent,all
127.0.0.1 <- Queue: office
127.0.0.1 <- Location: SIP/1350
127.0.0.1 <- MemberName: SIP/1350
127.0.0.1 <- Paused: 1
127.0.0.1 <- Server: 0
