FOP2 Community Forum

Thanks, I have located a few email addresses and will try to contact customer service that way.

Hello,

We had a hardware meltdown and had to move the Elastix hard drive to another computer. Everything came up fine except the FOP2 registration code is not working. It won't let me revoke it from the new machine, and I can't apply it because it says its already in use. Since its an emergency and we rely heavily on FOP2, I opted to just order another license to get it up quickly, but that has yet to be emailed to me.

Actual Question:

How can I reactivate our current license for the new hardware since, due to catastrophic failure, we no longer have access to the old hardware?

Fixing the context field in the fop2buttons table of the asterisk MySQL database seems to have fixed my problems. I am not sure how it got off, but it seems to have cured my woes.

Thanks for point me to the from-queue/from-internal possible conflict.

Any insight into what happened? Is my fix permanent, or something I will have to do periodically?

Queue show has the individuals listed as from-queue

fop2buttons table in the asterisk mysql database shows queuechannel field as Local/{ext}@from-queue/n, but the context field is from-internal. Is this the conflict? Is it as simple as changing that and restarting FOP2?

Fop2 Buttons in freepbx panel shows the queuechannel field (as from-queue) but doesn't display the context field

From looking at the autoconfig-buttons-freepbx it looks like the change from from-internal to from-queue happened at version 2.5. I have always been running a 2.7 version, so I am not sure why it would have read as internal at any point.

What is the best way to set this right? Is it safe to apply the fix when calls are live, or do I need to wait for a down time? If it only affects FOP2 for a short while (2 minutes or less) I can do it while they are live, but if it affects the phone system itself, or will take more then a couple of minutes, I need to wait for a non-use time.

After the last round of FreePBX updates, suddenly FOP2 2.20 has stopped showing the correct status for paused/unpaused. The function works fine, but the display will not update unless I reload FOP2 from the command line. At the same time, the display for who is logged into the Queue changed from {extention} {name} to {extention}@from-queue. Sadly I am not sure which update caused the issue, or if it was update related, or coincidental.

I think the updates I did were:

Blacklist 2.7.0.1 to 2.7.0.2
Framework 2.7.0.6 to 2.7.0.8
Core 2.7.0.11 to 2.7.0.12
SipStation 2.7.0.4 -> 2.7.0.5

in looking at the changelogs for these updates, nothing SHOULD have effected FOP2, but I think something did.

Any ideas?

-Matrioux