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FOP2 Community Forum

M

mvzeppelin

@mvzeppelin
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Recent Best Controversial

  • Same extension number, different server
    M mvzeppelin
    Support

    Hello,

    I have two servers. Both has an extension 1001.

    Is it possible to monitor two extensions with the same number on two different servers?

    I tried the following configuration:

    ; server 1
    manager_host=localhost
    manager_port=5038
    manager_user=manager
    manager_secret=secret

    ; server 2
    manager_host=172.16.64.110
    manager_port=5038
    manager_user=riodejaneiro
    manager_secret=secret

    [SIP/1001]
    type=extension
    extension=1001
    context=dialplan-1001
    server=1
    label=1001
    mailbox=1001@dialplan-1001

    [SIP/1001]
    type=extension
    extension=1001
    context=dialplan-1001
    server=2
    label=1001
    mailbox=1001@dialplan-1001

    But when I call the extension 1001 on the server 2, it always blink the extension 1001 on the server 1.

    This is possible to solve?

    fop2_server version 2.26

    thanks a lot,

    --
    Marcus


  • phonebook on IE 9
    M mvzeppelin
    Support

    Hi,

    I solved this problem enabling the compatible mode in IE.

    thanks.


  • phonebook on IE 9
    M mvzeppelin
    Support

    Hi,

    I can see the phonebook page on Mozilla normally but it can't work on my IE 9. The page stays loading and doesn't show anything.

    Do you have any suggestion about how can I solve this problem?

    IE: 9.0.8112
    Flash: 11,0,1,152 installed

    http://i283.photobucket.com/albums/kk300/americanet/agenda.png

    Thanks a lot.

    --
    Marcus


  • privacy for hangup action
    M mvzeppelin
    Support

    Hi,

    Is there any way to setup privacy for hangup action in a button?

    I've configured a privacy=monitor and works fine for spy action, but the users still can hang up the call for this button.

    thanks a lot!

    --
    Marcus


  • time in chat message
    M mvzeppelin
    Feedback

    Hi,

    It will be very useful if FOP2 show the time of each message in the chat window, like this:

    15:44:32 Eu: teste
    15:44:39 1024: Resposta

    thanks a not!

    --
    Marcus


  • transfer call from queue to exten
    M mvzeppelin
    Feedback

    Hi,

    The only resource from FOP1 which I really think I lost to FOP2 is transfer call from queue to an arbitrary extension.
    My support manager uses this function in FOP1 to control the call distribuition from callcenter.

    In FOP2 I can pickup a call to myself, but don't transfer a call to another extension.

    Is there any way to implement this functionality in future releases?

    Thanks a lot!


  • Sorting by group
    M mvzeppelin
    Support

    Hi,

    Can I sort fop by the name of the group, instead of the order of buttons in fop2.cfg?

    tkanks a lot!

    --
    Marcus


  • one user with two permissions and two groups
    M mvzeppelin
    Support

    Hi,

    I've configured the "perm" statement in my config and work very well.

    thanks for your help.

    --
    Marcus


  • one user with two permissions and two groups
    M mvzeppelin
    Support

    Hi,
    thanks for the info.

    I upgraded to 2.22.

    I don't use freepbx at all. I configure permissions manually.

    Can you show me an example for this configuration?

    I didn't find it in new fop2.cfg file.

    thanks a lot!

    --
    Marcus


  • one user with two permissions and two groups
    M mvzeppelin
    Support

    Hi,

    Is there anyway to configure different permissions for different groups?

    I want to create an user that can spy the group "agentes" and can pickup the group "suporte", but it can't spy the group "suporte".

    something like this:
    user=1019🔢spy:agentes
    user=1019🔢pickup:suporte

    Any suggestion about how can I get this?

    thanks a lot!

    --
    Marcus


  • Problem in Queue Member status until poll_interval
    M mvzeppelin
    Support

    Hi,

    I have a problem with exten status in a queue button on the fop2.
    I setup an exten like this:

    [SIP/1019]
    type=extension
    extension=1019
    context=from-inside
    label=Marcus Vinicius
    mailbox=1019
    extenvoicemail=*1131019@from-inside
    

    And I have a queue button like this:

    [QUEUE/pabx]
    type=queue
    label=PABX
    extension=5000
    context=from-inside
    

    When the exten 1019 use a AddQueueMember(), the name of the exten doesn’t appear in the queue Button, in real time. There is no way to know which exten was logged until “poll_interval” has reached:
    http://i283.photobucket.com/albums/kk300/americanet/problem1.png

    In the fop1 there is a way to know that exten was logged, in real time:

    http://i283.photobucket.com/albums/kk300/americanet/ok1.png

    If I restart fop2 or if “poll_interval” has reached, then everything work very well, and I can see the name of the exten logged in the queue:
    http://i283.photobucket.com/albums/kk300/americanet/ok2.png

    Is there a way to solve this problem?

    FOP 2.21

    When the exten loggin in the queue, I can see the debug below:

    127.0.0.1       <- Event: Newexten
    127.0.0.1       <- Privilege: call,all
    127.0.0.1       <- Channel: SIP/1019-b53e6620
    127.0.0.1       <- Context: macro-nx-agent-dynamic-add
    127.0.0.1       <- Extension: s
    127.0.0.1       <- Priority: 5
    127.0.0.1       <- Application: AddQueueMember
    127.0.0.1       <- AppData: pabx|SIP/1019|
    127.0.0.1       <- Uniqueid: 1312550658.408712
    127.0.0.1       <- Server: 0
    
    127.0.0.1       <- Event: QueueMemberAdded
    127.0.0.1       <- Privilege: agent,all
    127.0.0.1       <- Queue: pabx
    127.0.0.1       <- Location: SIP/1019
    127.0.0.1       <- Membership: dynamic
    127.0.0.1       <- Penalty: 0
    127.0.0.1       <- CallsTaken: 0
    127.0.0.1       <- LastCall: 0
    127.0.0.1       <- Status: 2
    127.0.0.1       <- Paused: 0
    127.0.0.1       <- Server: 0
    Use of uninitialized value in string ne at script/fop2_server.pl line 3391.
    
    127.0.0.1       <- Event: Newexten
    127.0.0.1       <- Privilege: call,all
    127.0.0.1       <- Channel: SIP/1019-b53e6620
    127.0.0.1       <- Context: macro-nx-agent-dynamic-add
    127.0.0.1       <- Extension: s
    127.0.0.1       <- Priority: 6
    127.0.0.1       <- Application: GotoIf
    127.0.0.1       <- AppData: 0?jalogado
    127.0.0.1       <- Uniqueid: 1312550658.408712
    127.0.0.1       <- Server: 0
    
    10.10.1.166     => { 'btn': '67@GENERAL', 'cmd': 'queuemembers', 'data': 'PGRpdiBjbGFzcz0nbWVtYmVyYnVzeSBteWNsaWNrJyBpZD0ncW0hUVVFVUUvUEFCWCFTSVAvMTAxOSc+PC9kaXY+PHNwYW4+PC9zcGFuPjxiciBjbGFzcz0nY2xlYXInLz48ZGl2IGNsYXNzPSdtZW1iZXJyZWFkeSBteWNsaWNrJyBpZD0ncW0hUVVFVUUvUEFCWCFTSVAvMTAyMSc+PC9kaXY+PHNwYW4+UmFmYWVsPC9zcGFuPjxiciBjbGFzcz0nY2xlYXInLz4=', 'slot': '' }
    
    10.10.1.166     => { 'btn': '2@GENERAL', 'cmd': 'rename', 'data': '', 'slot': '' }
    
    127.0.0.1       <- Event: Newexten
    127.0.0.1       <- Privilege: call,all
    127.0.0.1       <- Channel: SIP/1019-b53e6620
    127.0.0.1       <- Context: macro-nx-agent-dynamic-add
    127.0.0.1       <- Extension: s
    127.0.0.1       <- Priority: 7
    127.0.0.1       <- Application: GotoIf
    127.0.0.1       <- AppData: 1?ok
    127.0.0.1       <- Uniqueid: 1312550658.408712
    127.0.0.1       <- Server: 0
    
    127.0.0.1       <- Event: Newexten
    127.0.0.1       <- Privilege: call,all
    127.0.0.1       <- Channel: SIP/1019-b53e6620
    127.0.0.1       <- Context: macro-nx-agent-dynamic-add
    127.0.0.1       <- Extension: s
    127.0.0.1       <- Priority: 11
    127.0.0.1       <- Application: Playback
    127.0.0.1       <- AppData: queue/agent-loggedin
    127.0.0.1       <- Uniqueid: 1312550658.408712
    127.0.0.1       <- Server: 0
    

    tks

    --
    Marcus Vinicius

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