I am trying to do a call pickup.
we are running Version 2.24 on a Trixbox server with the configuration tools.
I have set myself to "all" Permissions.
When I select a extension (not my own) the border turns blue (not red as the manual says it should)
when that extension is ringing (can see on the FOP2) and I try to click the pickup (or any
other button) nothing happens, the call just goes to voice mail (I picked someone who is not in the office at this time)
I can't see any action that FOP2 is taking in the CLI of Asterisk (which is version 1.6.0.26-FONCORE-r78 )
How do I start troubleshooting this problem.