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rivernetworks

@rivernetworks
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  • Problems playing or downloading vm messages and recordings
    R rivernetworks
    Support

    Nicolas,

    I'd like to purchase support, and schedule a day and time for us to chat live about this issue. Please provide your availability and pricing for support.


  • Problems playing or downloading vm messages and recordings
    R rivernetworks
    Support

    Thanks for your response. I realy appriciate yur help!

    looking at the apache logs (/var/log/httpd/error_log) I am not seeing much.

    [Tue Dec 18 22:13:07 2012] [notice] caught SIGTERM, shutting down
    [Tue Dec 18 22:13:07 2012] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin
    /suexec)
    [Tue Dec 18 22:13:07 2012] [notice] Digest: generating secret for digest authent
    ication ...
    [Tue Dec 18 22:13:07 2012] [notice] Digest: done
    [Tue Dec 18 22:13:07 2012] [notice] Apache/2.2.3 (CentOS) configured -- resuming
    normal operations
    [Tue Dec 18 22:15:03 2012] [error] [client x.x.x.x] File does not exist: /
    var/www/html/rivernetworks/fop2-variablesGENERAL.txt, referer: http://X.X.X.X/rivernetworks/
    [Tue Dec 18 22:16:09 2012] [error] [client x.x.x.x] File does not exist: /
    var/www/html/rivernetworks/fop2-variablesGENERAL.txt, referer: http://X.X.X.X/rivernetworks/

    You can see where I restarted it after running setenforce 0. The errors from what I gather from another post is normal if we are using the default listening port.

    I am able to open the phone book and call history with no issues. I can view the recording record and it references the correct file and location (example:/var/spool/asterisk/monitor/fop2/2012-12-18/213_213_120123_1355850073.2396.wav)under "actions" of the record.

    I am having the same problem when trying to play or download voicemail messages. The play button doesnt seem to do anything, and the download option loads a page that say "no way" when trying to load download.php

    Is there anywhere else I should be looking for errors?


  • Problems playing or downloading vm messages and recordings
    R rivernetworks
    Support

    We have several systems that we use FOP2 on. One of our systems is having problems playing or downloading vm messages and recorded calls.

    When you try to play a message the play button does not seem to respond and the download button loads a message that says "no way"

    I read your blog on this subject.
    http://www.fop2.com/blog/trixbox-php-sessions-and-fop2

    but this system does not seem to have memchache installed so I am not certain where to start.

    We use Asterisknow with Freepbx
    Asterisk 1.8.11-cert9
    PHP 5.1.6
    fop2_server version 2.26

    I followed the steps on one of your other posts about setting up a debug however I do not see any output when I try to play or download the recorded messages.

    service fop2 stop
    cd /usr/local/fop2
    script capture.log
    /usr/local/fop2/fop2_server -X 15

    (perform actions)

    ctrl-C
    exit

    I appologize I am new to asterisk and fop2. I would be glad to provide any additional information you might need to help.

    Thak you

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