I have a user reporting that when a user logs out of a ring queue, it does not always reflect the updated status of that queue.
example:
PBX: extension100 logged into Queue 1
PBX: extension101 logged into Queue 1
PBX: extension102 Logged OUT of Queue 1 (verified w/ 'show queues' command in asterisk CLI)
FOP2 Display: Extensions 100, 101, and 102 all logged in still (but 102 should have disappeared)
user has tried clearing their browser cache, temporary IE files, and even checked from another PC, but this problem persists.
this happens sporadicaly and we havent found a common denominator of the occurance. eventually the FOP2 display updates, but not right away.