Hi
Can we get the ability to use custom variables in the full wallboard? Even if it is a predefined set (eg: {CUSTVAR1}, {CUSTVAR2} )
Our call center wants to display both total abandoned calls and abandoned calls that waited over 6 seconds. In order to do this I had to hack the getstatsfromasternic.php and steal the SERVICELEVEL variable (I don't display service level).
Grouping queues will jus add up variables, it won't consolidate same agents as one. I will see if I can modify that for a future release, change won't be simple unfortunately, it will require quite some work to get it right.
Best regards,
I tried setting TRANSFER_CONTEXT as an originate variable in fop.cfg and on the buttons, but it did not help.
So I changed the context for each button from "from-internal" to my transfer context and it works like this.
Thanks, this will do
