FOP2 Community Forum

They never respond to anything....there is virtually no support other than posting something here in the discussions and hope that someone responds. I have never had any luck with getting FOP2 to respond to any of my issues. We are about to dump this and go back to iSymphony, at least they would respond and help address issues.

To add to this issue, there is a rogue extension that shows up under "Agents" named "11440@from-queue" which is not in FreePBX or anywhere in the FOP2 Admin.

Since upgrading FOP2 we have had issues non-stop. What FOP2 displays is incorrect. Extensions will show unavailable but still receive calls, extensions will show unavailable in some queues though it will show the same extension available in the other queues that they are in. When calls come into a queue it will show all extensions ringing though it is only ringing the correct extension in FreePBX as it should and when a call is answered it will show all extensions in that queue busy though they still can take additional calls.

This has been happening since the latest security update was applied to FOP2. To be very specific, when anyone/everyone is logged in the browser refreshes constantly...approximately every 5 to 10 minutes. Eventually it will time out.

I have submitted 2 tickets to support with confirmation of receipt of my ticket, no one has responded... This issue is still occurring. One thing that has changed was that I ran the "Critical vulnerability update" as far as I can tell ever since we have been getting the FOP2 screen going white and going back to displaying as it should, then it will go white again until I have to eventually refresh the browser as it will stop restoring back to displaying normally. This is fairly important to our call center and is getting us to start to look into some other solution as no one is addressing my inquiry or support tickets for this issue.

I recently am experiencing the white screen via all browsers I try. This has been going on for a little while as I troubleshot the computer we are using as a display for our call center to view the call queues and etc... Our FreePBX asterisk is all up to date with no issues. Nothing has been added or changed since the original install last year. Anyone have a solution or reason for this to be occuring?

After installing the Full Wallboard the Action Bar does not show up on anyone's FOP2 screen when logging in with their extension. I tested this by removing the Full Wallboard and then the Action Bar shows up but as soon as I enable the Full Wallboard the Action Bar disappears.