FOP2 Community Forum

After many attempts, fop2 finally installed an older version. Monitoring to see if it's resolved on 2.31.32 for me.
cd /usr/src/
 ls -lt
tar zxvf fop2-2.31.32-centos-x86_64.tgz
cd fop2
sudo make install
service fop2 restart
service fop2 status

Same, were you able to resolve it?

Hey guys, just bumping this once more as a Hail Mary. Nobody else is experiencing this?

Anyone have any thoughts on this? We are still experiencing this issue and have not been able to find a fix yet.

Hello!
We are experiencing a recurring issue with FOP2 Manager 1.2.3 on FreePBX 13.0.197.28 where calls will randomly get stuck on an extension and do not end after the caller hangs up. This call will then continue to show active until the FOP2 service is manually restarted and the user is treated as "on a call" for queuing purposes as well.

Is this a known issue, and if so, are there any ways to work around this problem? Here is an example:

Thanks!

Hey, just wanted to chime in again to say that agudino's recommended fix to get a new annual maintenance license and upgrade to the latest release worked like a charm for us, and https access is back up in Chrome now. Thanks again!

Thanks everyone for the confirmation and tips! We are going to look into renewing licensing on our end so that we can update FOP2 and will let you know how it goes.

Hello, as of the latest Google Chrome update (version 84), we can no longer load https connections to the FOP2 web page. Http is still working normally. We believe this is related to the large list of depricated items in this update, as we are able to load the FOP2 website normally via https on older versions of Chrome from the same location.

Thanks!

I cannot find documentation on what the Hold Time column on the full wallboard plugin/CCStats2.2.6 (I'm assuming under Agent>Agent availability).

It doesn't seem to be reporting accurately no matter what I imagine it could possibly be. Some clarification would be invaluable.

Asterisk 13.19.1 to be precise.

Weird issue that recently started to happen. I've updated to the latest build and it continues to occur.

A call will come into a queue and show up multiple times (6x for example), the actual call will show a wait time, the rest will show 00:00:00.

Running asterisk 13 on freepbx 13.

Also, I tried to attach screenshots, but I'm getting "Error uploading "multiplecalls.png": Could not save uploaded file.The upload was cancelled, or server error encountered"

I had this issue with low resources. There are a number of modules in Freepbx that take up TONS of ram and CPU, watch htop and see if anything spikes. iSymphony was the biggest culprit, causing java to take up most of my ram. There were a number of other such as ZULU that I removed. I haven't had this particular issue since.

Running callcenterstats2.2.5

Is there anything that I can do to reduce the CPU load when running queries with Call Center Stats2? At times the load is 200% in top. Am I able to remove old cdr information from the database, say 6 months back, and if so would this help? I understand that the time frame specified will create more entries to query, but even searching three days worth of stats causes a high cpu load.

I can't find this in the documentation, so posting this here. What is the counter that shows up next to a queue agent? It only appears at random but looks like it should tie into the amount of time that a queue agent is on the phone, but not all agents that are on the phone for a call show this timer, and it tends to continue to count upward in the queue button after the call has ended. Are my assumptions that this should show the duration of the queue call and then go away when the call is over?

I know this is an old post, but I am also running into this issue on 2.31.17 on freepbx. Haven't run into this issue before.