I've got 2 groups. One of my contact center works, the second view of my contact center supervisors.
The supervisors can chanspy on the workers...but how do i prevent these supervisors from spying on each other?
yukon92
Posts
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Disable spy ability of specific groups -
FOP2 Admin status "spinning" after upgradeCoincidentally, I am running same distro.
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FOP2 Admin status "spinning" after upgradeFOP2 reported that there was an update available, so i clicked on it and it "appears" to have updated ...and it seems to all work just fine, but when I log in as admin, the part that shows the version # is "spinning" constantly. And the bar that shows any licenced plugins is "spinning" (little black dot animation). anyone encounter this?
I have to jump through hoops to reboot the PBX...so i haven't tired that, but i have restarted the FOP2 service and the HTTPD service. -
Display extension associated to active trunkHmm...i'll give that option a try. thanks for the tip
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Group by outbound routesPossible to show active calls by outbound routes they are using?
We have 2 asterisk installs in our environment, one is our 'gateway pbx' which hosts our PRI and SIP LD trunks.
The second PBX handles all our extensions (150+)).I've built a 1/2 dozen IAX trunks between the two PBXs, each one to correspond to an outbound route so that in my FOP2 view, I can calls broken up by their type. International, toll free, specific regions etc.
Can FOP2 report on the number of users utilizing the outbound route their dialplan allowed them through?
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Display extension associated to active trunkIn the old FOP I could hover my mouse over an active inbound trunk and it would highlight the extension was associated with that call. It was handy functionality for me. With a few hundred extensions and dozens of trunks lines its a little too tedious (at least with my FOP2 experience) to sort it out. Dont get me wrong though, FOP2 is great!
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Display extension associated to active trunkIs there a way in FOP2 to display the associated extension with the active trunk?
I'll have 20 calls, and I show 20 active extensions, and 20 active lines in my trunk section, but is there an easy way in the display to show me who is on which call?