Substitution phone number for a name

we have our own CRM where we enter the counterparties, they have phone numbers and a name. Can we substitute this name in the panel "extensions" when making a call if it is in the database? CRM uses mysql


  • Hi,
    You should do this in the Asterisk dialplan. If you use FreePBX or Issabel, you have the Superfecta module that can check numbers over a variety of sources, including your own Mysql queries, and set the callerid name variable to the call.. FOP2 will display name/number by default with no special configs, so there is nothing to do in the FOP2 side.

    Best regards,

  • Oh, thanks. :)

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