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  3. After 2.31.39 queueagent permission not working

After 2.31.39 queueagent permission not working

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  • S
    S
    sidneymcgeer
    wrote on last edited by
    #1

    As per title, I upgraded to 2.31.39 and have rebooted. After that users can no longer remove themselves from a queue.
    No other changes were made to FreePBX. All affected users are still in the Dynamic Agents in the FreePBX queue. No other updates have been applied to FreePBX.
    How to debug?

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    • C
      C
      CyrilFourie
      wrote on last edited by
      #2

      Regarding this issue:

      When a member is provided with the queuemanager permission, everything works fine. When clicking on the presence of any member in the extensions window you can add the member to a queue. Once added to a queue, clicking on the presence icon shows the context menu to remove a member from the queue.

      When a person gets given the queueagent permission, they can add themselves to a queue, however they can not remove themselves, as when they click on their own presence in the queue window, there is no context menu to do so.

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      • S
        S
        sidneymcgeer
        wrote on last edited by
        #3

        I need to add, I am using FreePBX 15 with all the available updates applied. No other modifications or deviations from a standard install.
        Also to note, the context menu for removing an agent from a queue when clicking on the relevant button for that extension is also missing even when the user perfoming the action has the queuemanager permission. They can only remove the extension from the queue by clicking the extension as it appears in the queue itself.
        I suspect there is some reason the entire context menu is not showing as it's the same context menu regardless of the queuemanager or queueagent permission.

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        • I
          I
          ivana
          wrote on last edited by
          #4

          Same issue here even with the latest .40 versions. FreePBX is 16 in our case.

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            RafalOgrodnik
            wrote on last edited by
            #5

            Any luck with this guys? I have the same problem.

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              RafalOgrodnik
              wrote on last edited by
              #6

              My version is 2.31.45

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              • E
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                emil
                wrote on last edited by
                #7

                Hi @Augustin and @Nicholas, any update on this? I have opened a ticket related to this matter. Could you please help in fixing this issue?

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                  sdenbow
                  wrote on last edited by
                  #8

                  As of March 6, 2025 this issue still persists on version 2.31.45 and we are at a standstill until this can be resolved. Does anyone have a solution?

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                  • S
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                    sdenbow
                    wrote on last edited by
                    #9

                    @RafalOgrodnik @sidneymcgeer @ivana @CyrilFourie
                    Update on this, as of 3/27/2025 we were able to contact Nicolas on Telegram, and he patched/fixed a jquery script that was broken and causing this issue. They will be releasing an updated version (2.31.46) to address this issue in the next day or 2.

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                    • N
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                      nicolas
                      wrote on last edited by
                      #10

                      Hi, Good news! I have just released version 2.31.46 that fixes the issue. You can upgrade with this command:

                      wget -O - https://download.fop2.com/upgrade_fop2.sh | bash

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                        RafalOgrodnik
                        wrote on last edited by
                        #11

                        I'm using version 2.31.48 and the issue is still in place. No remove from queue.

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