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FOP2 Community Forum

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Set FOP user label

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  • V
    V
    vinhphan
    wrote on last edited by
    #1

    Hello
    I'm currently using FreePBX 2.10, FOP2 2.26. I'm also having a custom CRM to manage agent. I'd like to re-set user FOP label with CMS username every time our agent login to CMS.

    Any advise would be much appreciated.

    Thanks
    Vinh Phan

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    • N
      N
      nicolas
      wrote on last edited by
      #2

      There is no way to change button labels in runtime besides adding Local type queue members with name matching the extension/context defined on a button. So, if in your CRM you can fire a command to add a queue member with name, then it might be possible to do it. Now, if those extensions are queue members "for real" then you will have problems. So:

      1. create a queue, for example queue 777 , it won't be used for any purpose but to add/remove members
      2. modify your crm so when a user logs in it sends a command to asterisk of the type:

      asterisk -rx "queue add member Local/1111@from-internal to 777 as CRM_Name"

      1. The button in FOP2 with extension=1111 and context=from-internal will be renamed to CRM_Name

      2. Modify the logout from your CRM so it REMOVES from the queue on logot

      So, it is an ugly hack, but might work.

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