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  3. Problem with button.conf

Problem with button.conf

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  • H
    H
    hugovd
    wrote on last edited by
    #1

    Hello,
    I currently have a problem with the configuration of the queues they appear but the list of items contained in it does not appear. How to solve this problem?

    PS: I also have the same problem for the conference.
    Thank you in advance for your help.

    [QUEUE/groupe_2589]
    type=queue
    label=Home
    extension=561
    context=from-internal

    asterisk v1.3

    1 Reply Last reply
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    • N
      N
      nicolas
      wrote on last edited by
      #2

      Do a "show queues" in asterisk and post your results... be sure to name the queue exactly as in asterisk...

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      • H
        H
        hugovd
        wrote on last edited by
        #3

        I think it will be easier than you my configuration file.

        [general]
        SetLanguage=fr
        static=yes
        writeprotect=no

        [globals]
        DYNAMIC_FEATURES=automon
        MONITOR_EXEC=/etc/rc.fw/bin/soxmix.sh

        ; Postes divers
        ;TEST_ECHO=600

        ;------------------------------------------------------------------------------------------------------------
        ; Debut zone generation automatique

        ;
        ; Variables globales
        ;
        FIC_SON=son_utilisateurs_
        DEFAUT_MUSIQUE=dir_452

        ;
        ; Modifications par A.F 05/06/2008
        ;
        SWITCH_TIMEOUT=60
        GW_AGENT_DIST=
        PREFIXE_SITE=
        DOLLAR=$
        CROCHET_OUVERT={
        CROCHET_FERME=}
        EXTER1=EXTERIEUR_
        EXTER2=EXTERIEUR2_
        DIR_FAX_RX=/data1/fax/fax_recus/
        DIR_FAX_TX=/data1/fax/fax_emis/
        DIR_FAX_SPOOL=/data1/fax/spool/

        ;
        ; Postes reserves
        ;
        CONSULT_MESS_GENERAL=300
        CONSULT_MESS_PERSO=301
        PARKING=600

        ;
        ; Pour appels vers exterieur
        ;
        PREFIXE=0 ; prefixe pour sortir
        LG_PREFIXE=1 ; lg prefixe pour sortir

        ;
        ; Nombre max de poste par groupe pour DIAL
        ;
        MAX_GROUPE_DIAL=10

        ;
        ; Postes reserves conferences
        ;
        EXTEN_CONF_UTILISATION=10000
        EXTEN_CONF_CREATION=10001

        ;
        ; Groupes
        ;
        ; Groupe : 1 (All (562))
        G_1=sip/214&sip/216&sip/218&sip/219&sip/222&sip/223&sip/224&sip/225&sip/226&sip/228
        ; Groupe : 2501 (Douvaine (558))
        G_2501=sip/254&sip/255&sip/253&sip/252&sip/250&sip/251
        ; Groupe : 2511 (Risques Ind (555))
        G_2511=sip/219&sip/214&sip/217
        ; Groupe : 2513 (Construction (557))
        G_2513=sip/225&sip/245&sip/226&sip/218
        ; Groupe : 2517 (Collectives (566))
        G_2517=sip/216&sip/211
        ; Groupe : 2518 (Particulier (588))
        G_2518=sip/228&sip/234
        ; Groupe : 2519 (Accueil (561))
        G_2519=sip/211&sip/214&sip/216&sip/218&sip/219&sip/222&sip/223&sip/224&sip/225&sip/226
        ; Groupe : 2520 (Telepro (589))
        G_2520=sip/223&sip/224&sip/233
        ; Groupe : 2521 (Professionnel (563))
        G_2521=sip/236&sip/229&sip/222
        ; Groupe : 2522 (Portier (59))
        G_2522=sip/236&sip/228&sip/222
        ; Groupe : 2523 (500)
        G_2523=sip/211&sip/212&sip/214&sip/215&sip/216&sip/218&sip/219&sip/220&sip/222&sip/223
        ; Groupe : 2524 (Boege (590))
        G_2524=sip/256&sip/257
        ; Groupe : 2525 (Viuz (591))
        G_2525=sip/258&sip/259
        ; Groupe : 2526 (test clic dev 565)
        G_2526=sip/232
        ; Groupe : 2527 (TEST 567)
        G_2527=sip/226
        ; Groupe : 2528 (Informatique (559))
        G_2528=sip/232&sip/246
        ; Groupe : 2529 (St Jullien (592))
        G_2529=sip/263&sip/262&sip/261&sip/260
        ; Groupe : 2530 (Cruseilles (593))
        G_2530=sip/268&sip/269
        ; Groupe : 2531 (Reignier (593))
        G_2531=sip/267&sip/265&sip/266

        ;
        ; Conferences
        ;
        CONF_test=test

        where can I find information on the queue ?

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        • H
          H
          hugovd
          wrote on last edited by
          #4

          i think I confused group and queue. But for conference it doesn't work ? an idea

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          • N
            N
            nicolas
            wrote on last edited by
            #5

            I have no idea about what you posted here... For any kind of button, the name on the button should match exactly the one in Asterisk. How is your conference named in Asterisk? How does your button.cfg entry for that conference looks like?

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            • H
              H
              hugovd
              wrote on last edited by
              #6

              my setup is good. I see the conference but I do not see the extension that are in there is my problem

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              • H
                H
                hugovd
                wrote on last edited by
                #7

                My extension.conf asterisk
                Contexte conferences
                ;
                [ctx_conferences]
                exten => ${CONF_test},1,SetMusicOnHold(453)
                exten => ${CONF_test},2,Meetme(${EXTEN},M)

                ;
                ; Gestion conferences dynamiques
                ;
                ; Acces a la conference:
                exten => 10000,1,Meetme(,xqs)
                ; Creation conference:
                exten => 10001,1,Meetme(,AsD)

                My button.conf on fop2

                [CONFERENCE/TEST]
                type=conference
                label=TEST
                server=1
                extension=10000
                context=from-internal

                1 Reply Last reply
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                • N
                  N
                  nicolas
                  wrote on last edited by
                  #8

                  You have to define a static conference in asterisk's meetme.conf or match the number for the dynamic conference. For example, in meetme.conf

                  conf => 5000

                  And the button configuration in fop2:

                  [CONFERENCE/5000]
                  type=conference

                  You are not posting your meetme.conf but from your dialplan I asume you use dynamic conferences... in that case do a meetme list when the conference is created, and if the conference name is the number you enter at login, the use a fop2 button with that number : [CONFERENCE/1000] and not [CONFERENCE/test]

                  best regards,

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                  • H
                    H
                    hugovd
                    wrote on last edited by
                    #9

                    ok this is my meetme.conf
                    [rooms]
                    conf => 1000,1234,4567

                    but when I configure button.con nothing happens

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                    • N
                      N
                      nicolas
                      wrote on last edited by
                      #10

                      You posted this:

                      [CONFERENCE/test]

                      And your queues.conf shows this:

                      conf => 1000,1234,4567

                      So, you are asking fop2 to monitor a queue named "test" while you have a conference with name "1000" created. It won't work, change the button.conf to use CONFERENCE/1000 , then login to that conference and it will work as expected.

                      Best regards,

                      1 Reply Last reply
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                      • H
                        H
                        hugovd
                        wrote on last edited by
                        #11

                        I do not understand can explain everything step by step what I should do about asterisk and fop2 pleaz ?
                        I want to know is that I must have in my asterisk setup and fop2.

                        Thank you in advance

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                        • N
                          N
                          nicolas
                          wrote on last edited by
                          #12

                          ok...

                          in asterisk configuration you have defined the conference "1000"

                          in fop2 you defined the conference "test"

                          test <> 1000

                          you are monitoring a confernece with an incorrect name... so in the button configuration in fop2, change

                          [CONFERENCE/test]

                          to

                          [CONFERENCE/1000]

                          All of this supposing you are doing a manual configuration and not using the automatic freepbx config.

                          Best regards,

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                          • H
                            H
                            hugovd
                            wrote on last edited by
                            #13

                            So all is configure but it doesn't work i don't understand why ?

                            I have this in extension.conf ---> ; Conferences
                            ;
                            CONF_1000=1000

                            But i have nothing about conference in queues.conf
                            And this is my meetme.conf --->; Fichier de configuration pour les conferences
                            ;
                            ;
                            [rooms]
                            conf => 1000

                            And my button.conf ---> CONF_1000/1000
                            type=conference
                            label=TEST

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                            • N
                              N
                              nicolas
                              wrote on last edited by
                              #14

                              You conference name/number is 1000, not conf_1000. Your buttons conf should display

                              [CONFERENCE/1000]
                              type=conference
                              label=conference
                              blah..
                              blah..

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                              • H
                                H
                                hugovd
                                wrote on last edited by
                                #15

                                I configured like this but it doesn't work. I see that there is someone in conference but i don't see who.

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                                • N
                                  N
                                  nicolas
                                  wrote on last edited by
                                  #16

                                  start fop2_server with debug level 3 and login to the conference, and look for the meetmejoin event.. then post that event here.

                                  service fop2 stop
                                  /usr/local/fop2/fop2_server -X 3
                                  
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                                  • H
                                    H
                                    hugovd
                                    wrote on last edited by
                                    #17

                                    192.168.10.9 -> Action: Command
                                    192.168.10.9 -> Command: meetme list 1000 concise
                                    192.168.10.9 -> ActionID: meetme_1000

                                    192.168.10.9 <- Response: Follows
                                    192.168.10.9 <- Privilege: Command
                                    192.168.10.9 <- ActionID: meetme_1000
                                    192.168.10.9 <- User #: 01 246 Clement Hugo Channel: SIP/246-b5660c58 (unmonitored)
                                    192.168.10.9 <- 1 users in that conference.
                                    192.168.10.9 <- --END COMMAND--
                                    192.168.10.9 <- Server: 0

                                    192.168.10.9 -> Action: UserEvent
                                    192.168.10.9 -> UserEvent: MEETME-REFRESH
                                    192.168.10.9 -> Meetme:

                                    192.168.10.9 <- Response: Error
                                    192.168.10.9 <- Message: Invalid/unknown command
                                    192.168.10.9 <- Server: 0

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                                    • N
                                      N
                                      nicolas
                                      wrote on last edited by
                                      #18

                                      I do not see the meetmejoin in those events you paste... but I see the conference 1000... so you should be able to see the conference button and the user logeed unless you have the free version limited to 15 buttons and the conference button is beyond the 15 limit.

                                      Best regards,

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                                      0
                                      • H
                                        H
                                        hugovd
                                        wrote on last edited by
                                        #19

                                        This can help you.

                                        192.168.10.9 <- Event: MeetmeJoin
                                        192.168.10.9 <- Privilege: call,all
                                        192.168.10.9 <- Channel: SIP/246-b787d6d0
                                        192.168.10.9 <- Uniqueid: 1263385420.6765
                                        192.168.10.9 <- Meetme: 1000
                                        192.168.10.9 <- Usernum: 1
                                        192.168.10.9 <- Server: 0

                                        192.168.10.9 -> Action: Command
                                        192.168.10.9 -> Command: meetme list 1000 concise
                                        192.168.10.9 -> ActionID: meetme_1000

                                        192.168.10.9 <- Response: Follows
                                        192.168.10.9 <- Privilege: Command
                                        192.168.10.9 <- ActionID: meetme_1000
                                        192.168.10.9 <- User #: 01 246 Clement Hugo Channel: SIP/246-b787d6d0 (unmonitored)
                                        192.168.10.9 <- 1 users in that conference.
                                        192.168.10.9 <- --END COMMAND--
                                        192.168.10.9 <- Server: 0

                                        192.168.10.9 -> Action: UserEvent
                                        192.168.10.9 -> UserEvent: MEETME-REFRESH
                                        192.168.10.9 -> Meetme:

                                        192.168.10.9 <- Response: Error
                                        192.168.10.9 <- Message: Invalid/unknown command
                                        192.168.10.9 <- Server: 0

                                        Response: Error
                                        Message: Invalid/unknown command
                                        Server: 0

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                                        • N
                                          N
                                          nicolas
                                          wrote on last edited by
                                          #20

                                          A button [CONFERENCE/1000] will work.

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