Problem with button.conf

[nicolas]

Do a "show queues" in asterisk and post your results... be sure to name the queue exactly as in asterisk...

[hugovd]

I think it will be easier than you my configuration file.

[general]
SetLanguage=fr
static=yes
writeprotect=no

[globals]
DYNAMIC_FEATURES=automon
MONITOR_EXEC=/etc/rc.fw/bin/soxmix.sh

; Postes divers
;TEST_ECHO=600

;------------------------------------------------------------------------------------------------------------
; Debut zone generation automatique

;
; Variables globales
;
FIC_SON=son_utilisateurs_
DEFAUT_MUSIQUE=dir_452

;
; Modifications par A.F 05/06/2008
;
SWITCH_TIMEOUT=60
GW_AGENT_DIST=
PREFIXE_SITE=
DOLLAR=$
CROCHET_OUVERT={
CROCHET_FERME=}
EXTER1=EXTERIEUR_
EXTER2=EXTERIEUR2_
DIR_FAX_RX=/data1/fax/fax_recus/
DIR_FAX_TX=/data1/fax/fax_emis/
DIR_FAX_SPOOL=/data1/fax/spool/

;
; Postes reserves
;
CONSULT_MESS_GENERAL=300
CONSULT_MESS_PERSO=301
PARKING=600

;
; Pour appels vers exterieur
;
PREFIXE=0 ; prefixe pour sortir
LG_PREFIXE=1 ; lg prefixe pour sortir

;
; Nombre max de poste par groupe pour DIAL
;
MAX_GROUPE_DIAL=10

;
; Postes reserves conferences
;
EXTEN_CONF_UTILISATION=10000
EXTEN_CONF_CREATION=10001

;
; Groupes
;
; Groupe : 1 (All (562))
G_1=sip/214&sip/216&sip/218&sip/219&sip/222&sip/223&sip/224&sip/225&sip/226&sip/228
; Groupe : 2501 (Douvaine (558))
G_2501=sip/254&sip/255&sip/253&sip/252&sip/250&sip/251
; Groupe : 2511 (Risques Ind (555))
G_2511=sip/219&sip/214&sip/217
; Groupe : 2513 (Construction (557))
G_2513=sip/225&sip/245&sip/226&sip/218
; Groupe : 2517 (Collectives (566))
G_2517=sip/216&sip/211
; Groupe : 2518 (Particulier (588))
G_2518=sip/228&sip/234
; Groupe : 2519 (Accueil (561))
G_2519=sip/211&sip/214&sip/216&sip/218&sip/219&sip/222&sip/223&sip/224&sip/225&sip/226
; Groupe : 2520 (Telepro (589))
G_2520=sip/223&sip/224&sip/233
; Groupe : 2521 (Professionnel (563))
G_2521=sip/236&sip/229&sip/222
; Groupe : 2522 (Portier (59))
G_2522=sip/236&sip/228&sip/222
; Groupe : 2523 (500)
G_2523=sip/211&sip/212&sip/214&sip/215&sip/216&sip/218&sip/219&sip/220&sip/222&sip/223
; Groupe : 2524 (Boege (590))
G_2524=sip/256&sip/257
; Groupe : 2525 (Viuz (591))
G_2525=sip/258&sip/259
; Groupe : 2526 (test clic dev 565)
G_2526=sip/232
; Groupe : 2527 (TEST 567)
G_2527=sip/226
; Groupe : 2528 (Informatique (559))
G_2528=sip/232&sip/246
; Groupe : 2529 (St Jullien (592))
G_2529=sip/263&sip/262&sip/261&sip/260
; Groupe : 2530 (Cruseilles (593))
G_2530=sip/268&sip/269
; Groupe : 2531 (Reignier (593))
G_2531=sip/267&sip/265&sip/266

;
; Conferences
;
CONF_test=test

where can I find information on the queue ?

[hugovd]

i think I confused group and queue. But for conference it doesn't work ? an idea

[nicolas]

I have no idea about what you posted here... For any kind of button, the name on the button should match exactly the one in Asterisk. How is your conference named in Asterisk? How does your button.cfg entry for that conference looks like?

[hugovd]

my setup is good. I see the conference but I do not see the extension that are in there is my problem

[hugovd]

My extension.conf asterisk
Contexte conferences
;
[ctx_conferences]
exten => ${CONF_test},1,SetMusicOnHold(453)
exten => ${CONF_test},2,Meetme(${EXTEN},M)

;
; Gestion conferences dynamiques
;
; Acces a la conference:
exten => 10000,1,Meetme(,xqs)
; Creation conference:
exten => 10001,1,Meetme(,AsD)

My button.conf on fop2

[CONFERENCE/TEST]
type=conference
label=TEST
server=1
extension=10000
context=from-internal

[nicolas]

You have to define a static conference in asterisk's meetme.conf or match the number for the dynamic conference. For example, in meetme.conf

conf => 5000

And the button configuration in fop2:

[CONFERENCE/5000]
type=conference

You are not posting your meetme.conf but from your dialplan I asume you use dynamic conferences... in that case do a meetme list when the conference is created, and if the conference name is the number you enter at login, the use a fop2 button with that number : [CONFERENCE/1000] and not [CONFERENCE/test]

best regards,

[hugovd]

ok this is my meetme.conf
[rooms]
conf => 1000,1234,4567

but when I configure button.con nothing happens

[nicolas]

You posted this:

[CONFERENCE/test]

And your queues.conf shows this:

conf => 1000,1234,4567

So, you are asking fop2 to monitor a queue named "test" while you have a conference with name "1000" created. It won't work, change the button.conf to use CONFERENCE/1000 , then login to that conference and it will work as expected.

Best regards,

[hugovd]

I do not understand can explain everything step by step what I should do about asterisk and fop2 pleaz ?
I want to know is that I must have in my asterisk setup and fop2.

Thank you in advance

[nicolas]

ok...

in asterisk configuration you have defined the conference "1000"

in fop2 you defined the conference "test"

test <> 1000

you are monitoring a confernece with an incorrect name... so in the button configuration in fop2, change

[CONFERENCE/test]

to

[CONFERENCE/1000]

All of this supposing you are doing a manual configuration and not using the automatic freepbx config.

Best regards,

[hugovd]

So all is configure but it doesn't work i don't understand why ?

I have this in extension.conf ---> ; Conferences
;
CONF_1000=1000

But i have nothing about conference in queues.conf
And this is my meetme.conf --->; Fichier de configuration pour les conferences
;
;
[rooms]
conf => 1000

And my button.conf ---> CONF_1000/1000
type=conference
label=TEST

[nicolas]

You conference name/number is 1000, not conf_1000. Your buttons conf should display

[CONFERENCE/1000]
type=conference
label=conference
blah..
blah..

[hugovd]

I configured like this but it doesn't work. I see that there is someone in conference but i don't see who.

[nicolas]

start fop2_server with debug level 3 and login to the conference, and look for the meetmejoin event.. then post that event here.

service fop2 stop
/usr/local/fop2/fop2_server -X 3

[hugovd]

192.168.10.9 -> Action: Command
192.168.10.9 -> Command: meetme list 1000 concise
192.168.10.9 -> ActionID: meetme_1000

192.168.10.9 <- Response: Follows
192.168.10.9 <- Privilege: Command
192.168.10.9 <- ActionID: meetme_1000
192.168.10.9 <- User #: 01 246 Clement Hugo Channel: SIP/246-b5660c58 (unmonitored)
192.168.10.9 <- 1 users in that conference.
192.168.10.9 <- --END COMMAND--
192.168.10.9 <- Server: 0

192.168.10.9 -> Action: UserEvent
192.168.10.9 -> UserEvent: MEETME-REFRESH
192.168.10.9 -> Meetme:

192.168.10.9 <- Response: Error
192.168.10.9 <- Message: Invalid/unknown command
192.168.10.9 <- Server: 0

[nicolas]

I do not see the meetmejoin in those events you paste... but I see the conference 1000... so you should be able to see the conference button and the user logeed unless you have the free version limited to 15 buttons and the conference button is beyond the 15 limit.

Best regards,

[hugovd]

This can help you.

192.168.10.9 <- Event: MeetmeJoin
192.168.10.9 <- Privilege: call,all
192.168.10.9 <- Channel: SIP/246-b787d6d0
192.168.10.9 <- Uniqueid: 1263385420.6765
192.168.10.9 <- Meetme: 1000
192.168.10.9 <- Usernum: 1
192.168.10.9 <- Server: 0

192.168.10.9 -> Action: Command
192.168.10.9 -> Command: meetme list 1000 concise
192.168.10.9 -> ActionID: meetme_1000

192.168.10.9 <- Response: Follows
192.168.10.9 <- Privilege: Command
192.168.10.9 <- ActionID: meetme_1000
192.168.10.9 <- User #: 01 246 Clement Hugo Channel: SIP/246-b787d6d0 (unmonitored)
192.168.10.9 <- 1 users in that conference.
192.168.10.9 <- --END COMMAND--
192.168.10.9 <- Server: 0

192.168.10.9 -> Action: UserEvent
192.168.10.9 -> UserEvent: MEETME-REFRESH
192.168.10.9 -> Meetme:

192.168.10.9 <- Response: Error
192.168.10.9 <- Message: Invalid/unknown command
192.168.10.9 <- Server: 0

Response: Error
Message: Invalid/unknown command
Server: 0

[nicolas]

A button [CONFERENCE/1000] will work.

[hugovd]

yes but nothing appears . I do not see the extensions when I click on the button