FOP2 Community Forum

It is not currently possible, adding phonebook integration is not as simple as it seems.

Sorry, I have found the problem! I didn't have a valid extension=3228 line in the [EXTENSION/3228] section. Therefore it didn't have a full list of buttons along the top, and since it was classed as 'not a valid extension' it wasn't writing values to the asterisk database.

Hi Andy, Internal stats are not preserved after asterisk reloads, so you cannot trust that information. In the most recent releases they are changing this behavior. The information could be added, but I will probably have several complains about inconsistent statistics or data... Anyways, have you tried Asternic Call Center Stats? http://www.asternic.biz Best regards,

No problem, thank you for the quick reply. It's actually not a major issue for me, what I've done (for anyone else curious) is made my users aware of this by changing a bit of the visible javascript code: index.html (line 60): <select id='presence' name='presence' onChange='alert("Changing this sets you to DND on the phone system, so CANNOT receive calls!\rSo remember to set it back to Available");setState(this);'> As you can see this just pops a box up to warn people that changing this sets it on the phone system! Simple and works Regards, Andy