Hi, i'm trying to integrate FOP2 with my call center. We have an asterisk-based callcenter.
I'm in the need to use AMPEXTENSIONS=deviceanduser in freepbx because i need to let the users arrive and use the first seat available to make outbound calls.
Outbound calls are generated with Originate through a custom script for click2call.
I saw that FOP2 is not able to check - if "deviceanduser" mode is set - what the real SIP device of the user logged in to FOP2.
In my script, i use this simple thing:
database get AMPUSER/$userid device
this will return the device for the current user and i use that to Originate. This is working fine. Is there a way to obtain the same results with FOP2
I want like to let FOP2 user's buttons correspond to FPBX users. So is possible to monitor callcenter from FOP2.
Thankyou