FOP2 Community Forum

Thank you.. Should work out great..

I have an old user's extension name showing in FOP2, but when I add that user to a QUE it goes to the current new users name.. Anyone had this type of issue.

On latest version also..

You can create your own post processing script and update the fop2recordings table. You have the tools, but you will have to code your own script and dialplan. fop2 does not control your whole pbx.

This would be very handy, since right now my FreePBX will not show the icons for "Play/Download" the monitored call recording..

How is this formatted? I would like to send certain queues to another call tracking system..

Right now I get like "I0" as a queue..

dhackd

please remove post.. Got it figured out...

cd /usr/local/fop2 script -f capture.log | ./fop2_server -X 511

Will dump the server log for me.. But have no idea what im looking for pertaining to Popups..

dhackd

I am able to get the "ringing" section of the Pop-Ups to work correctly.. But the "Connected" is not working correctly..

I was wondering if there is a way to troubleshoot this.. I assume that its a command-line switch, to show all the Error Levels?

dhackd

Thank you for the response..

I will play with that and let you know..

Great SUPPORT as always..

dhackd

I would like to use the screen pop, but I would like for it.. To use the same "window", instead of opening a new "window" each time..

Jeff

Got it working.. Thx

It depends, as you are doing custom programming from then on.. the easiest way is to do it step by step, just try to write an "alert". If you output valid javascript, that code will be interpreted an run on the client..

echo "window.open('http://192.168.1.10/amtc/LocationLookup.aspx?txtDID=$clidname')";

Should be proper Javascript..

dhackd

I am getting the AJAX screen popups, but I am not getting the "Web Page" to popup. I have commented out the "/" from the checkdir.php.

What should I look for in the fop2_server logs?

dhackd

I am currently using "Elastix" version of Asterisk:

1. Select {PBX} menu item
2. Select {PBX Configuration}
3. Select {Inbound Routes}
4. The 6th option down is: "CID name prefix"
5. I have added "9999:" a 4 digit code with a ":" at the end.

So when an inbound call comes it, the CIDName looks like: 9999:13145551212. When the screen pop application grabs the "CIDName" I just split on the ":" and do a lookup on the "9999" against our database. We have alot of locations, and it is nice to know what location a caller is calling.

dhackd

I thought about it, and just added "CID name prefix" to the inbound route for that DID.

Works out great..

dhackd

I would like to use the "Screen Pop" to display the DID & CallerID information.. Is this possible.

dhackd